「Excellent stay from 15th July to 22nd July with 2 room bookings (5 people). Staff are very helpful, kind and caring. The hotel is very comfortable, the breakfast buffet has a lot of choice for all, the food was fresh and delicious. Hotel is located close to gate 79 (kaba entrance gate). Concierge staff were fantastic, cleaning staff were amazing and the restaurant staff were great. Really sad to be leaving but looking forward to our next stay. Kids club was a huge hit and we used it 4 times. The...
「What is not to like about this property? It's simply PERFECT ! Add to that room service and excellent food and a very reasonable price for Makkah hotel !」
「Food was really nice,with a lot of options in the buffet. We had a king suite which was nice and spacious.
Staff were very nice and approachable.
We dod experience one issue in that we noticed some bed bug bites. We did not see any bed bugs ourselves but we reported it nonetheless. Special mention goes to Riyaz Haniffa who came to resolve. He arranged for all our luggage to be transferred to another more superior room suite with fantastic views and arranged for complementary refreshments for...
「I had a wonderful stay at Address Jabal Omar. The staff were incredibly respectful and welcoming, and the service was excellent from start to finish. Everyone I encountered was so polite and professional, making me feel truly valued as a guest. Even at the reception, the check-in process was smooth, efficient, and handled with great courtesy. The atmosphere is refined, clean, and elegant, a perfect combination for a comfortable and memorable stay. Highly recommended!」
「This hotel offers an exceptional stay just steps from the Kaaba, with spacious, elegant rooms and some offering beautiful views of the Haram. The staff are courteous and attentive, ensuring a smooth and welcoming experience. Its unbeatable location makes it easy to attend prayers, and the breakfast buffet is varied and delicious. A perfect choice for a peaceful and comfortable stay during Umrah or Hajj.」
「An excellent place for our first family umrah. We opted for breakfast and evening meal in our package which was superb!
Have already recommended to some of our friends 」
「The hotel location was very good, haram 5-8 minute walk. The housekeeping staff was very good. Cleaned our room every day, gave us fresh towels as well as water.
Bellboys were good. When we called them to take up/down luggage, came straight away.
We did not use other services such as breakfast, laundry so can't comment.
A laungry shop was 2 minutes away as well as money exchange. 」
