The best place to stay in Makkah, insh’Allah I will recommend to all my friends and family.
You must add breakfast in Restaurant Al-Zahra.
Sidiq
2024 年 5 月に 2 泊滞在
6/10 (普通)
Warsame
2024 年 5 月 8 日
Warsame
2024 年 5 月に 6 泊滞在
4/10 (不満)
Hamna
家族旅行
2024 年 5 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The moment we walked into our Kaaba view suite, we smelled mold and mildew and the air felt moist. The furniture was worn down and quite used with poor up keep. They provided a small kitchen but told us the stove wasn't working and refused to provide a microwave even though their branch in Madinah gave us a microwave. Their solution to all the issues was telling us that the hotel will be renovated completely after Hajj. Will never stay here again and will tell others not to. Their branch in Madinah was great thus we were shocked at the poor quality of the Makkah site. Very disappointed. The only plus point was the Kaaba view alhumdulillah.
Hamna
2024 年 4 月に 7 泊滞在
8/10 (良い)
Auwalu
家族旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Excellent location, Haram view and City view. However, the some aspect of the facility is getting old, is time to get some upgrade done, especially the toilets.
Auwalu
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Aleem
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Aleem
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Aleem
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff is a big assett and the current staff goes above and beyond towards helping out with customers issues.
Kudos to the reception and the Egyptian manager who provided all flexibility in ensuring the dietary issues one may have.
I will certainly look forward to doing business in future and to refer others.
Aleem
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Rabia、Orlando
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome!
Rabia
2024 年 1 月に 6 泊滞在
10/10 (非常に良い)
Mohammed、jamaica
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
one of the best hotel in Makkah
Mohammed
2024 年 4 月に 3 泊滞在
6/10 (普通)
Tabassum、London
家族旅行
2024 年 4 月 21 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Definitely very close to Haram and that is the only good thing about the Hotel.
The rooms are shabby and the staff are not so efficient.The reception queue is always long.on arrival at the hotel I first waited for some one to bring a trolley to me for my luggage, to be brought in but no one gave me any attention hence not only brought my luggage in but also had to bring it up to my room.I was there for a day to perform umrah and attend a Nikah ceremony of my husband’s nephew which we did hence I assume it was served the purpose.