サファーとマルワー周辺のホテル

「Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

「Well maintained and staff was very and accommodating. Thanks to them all and especially housekeeping supervisor named Adel」

「Location」

「best experience with the famiy 」

「Clean room, Best location ever Very convenient Best view 10/10👍」

「Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful. 」

「Clean」

「They need to update room,bathroom also.」

「Great experience! The hotel is 」

「Real five star hotel. Well cleaned nice staffs good hospitality 」

「Lifts take 30 minutes to come. They should have it sorted , having just a sky masalla is not enough to run the hotel . 」

「The best hotel. The only downside is the hill you have to walk up every time you go to the Haram. 」

「I want my money back very bad experience 」

「We reserved 2 queen bedroom with city view and when we got there they had a king bed room with wrong view and we had to upgrade for a 2 queen with view which I think was very shady. We paid and reversed for transportation to the train station and they tried to charge us again even though we already paid. The hotel is good and we have stayed there before but I think they are adopting shady business practices.」

「Very nice room service, clean and spacious rooms Easy access to Haram 」

「Everything is good 😊」

「The hotel is very conveniently located to access the haram, just have to cross the road. I was very impressed from check in to check out, all the staff are very helpful and friendly throughout. The lifts at this hotel are absolutely awesome, never a long wait for a lift at any time. The view from our room out to the haram from the 8th floor was great. Rooms aren’t big but well equipped and fairly modern, showers are great. Highly recommend this hotel.」

「It was a good experience, InshaAllah we will consider again for stay」