ゲイニー ランチ ホテル

「Cleaning staff did not speak any English so failed many times to clean the room even when asked. Impossible to find a pool chair and long service to be waited on at the pool. First night was set up in a super noisy room. Above valet parking / front desk reception. Did accommodate us the next day to switch rooms. Manager at the restaurant was super nice as most of the staff did not know the restaurant had change name so finding your take out order was a challenge. Overall was expecting so much...

「Staff were kind and prompt, it was very clean, it is geared for children so be ready to be over stimulated.」

「Fabulous pool. Probably will need new chair cushions for 2027.」

「The resort gives a great beautiful resort feel upon arrival and the variety of pools (with lots of chair options) you can go to is wonderful. However, the rooms are dated, house keeping either didn’t show up or didn’t come until nearly 7 pm. We stayed here for waterpark access but would have been better off paying for a day pass. Would not stay again as it’s not worth the price. 」

「部屋は使いやすく綺麗でした。 またフェニックスに行くときはこちらに宿泊したいと思いました。」

「深夜の到着でも」

「出張での滞在でした。 部屋の中は非常に綺麗で快適でした。 朝食はロビーで取って部屋で食べるスタイルでしたが、非常に美味しかったです。 中心部へのアクセスも徒歩10分程度で何のストレスもありませんでした。」

「The location is convenient. However our stay was not good... the room we checked in didnt have hot water. We were not able to exchange room until nxt day. We received the credit as a gesture of apology. Though it did not meet the price we paid. I expected the Westin to be much better... 」

「The gentleman that checked us in was great. Very friendly and informative. The suite was spacious and clean and the bed was comfortable. We had a beautiful view of the mountains. There was a mini fridge and a coffee maker. The resort is very dark at night and there are no sidewalks except near the falls. There are several restaurants that are open during the day but they all close by 5pm except for the expensive fine dining and the Point in a thyme. This was always sold out. The first night...

「Perfect little spot close to everything」

「とてもキレイでスタッフの方も日本が好きだと言ってくれて嬉しかった。」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Bathroom was dirty and had hair everywhere. The light above the mirror didn't work at all. Air conditioning was poor. Main lobby floor was sticky and dirty. 」