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Hotel San Carlos - Downtown Convention Center

3.0 star property
Sports fans appreciate the proximity to Chase Field and Footprint Center, while everyone enjoys the restaurant at this downtown Phoenix hotel

Choose dates to view prices

Hotel San Carlos - Downtown Convention Center combines historic character with modern amenities in the heart of downtown. Travelers can take in city views from the rooftop terrace, work out any time in the 24-hour gym, or catch up on business in the dedicated business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is ￥10,641
￥13,624 total
includes taxes & fees
May 27 - May 28

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Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on May 27, 2026 start from ￥10,641, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

6.4

Amenities

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 430 out of 1056 reviews
Rating 8 - Good. 248 out of 1056 reviews
Rating 6 - Okay. 172 out of 1056 reviews
Rating 4 - Poor. 117 out of 1056 reviews
Rating 2 - Terrible. 89 out of 1056 reviews

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Great clean place!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and accommodating. My room was very clean. The internet connection wasn't strong in my room so they allowed me to work in a space downstairs. The history of the hotel is fantastic.
Stayed 3 nights in May 2026
Verified

8/10 Good

Israel

Parking was available and convenient.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with decent AC and lots of history. Pool being renovated for ages it appears. Nice deck though. Bed and pillows were hard. Good location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and staff was wonderful
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean. The staff is excellent, not many amenities, but lots of charm. It’s also close to pubs and restaurants. We really enjoyed our stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like stepping into 30's or a European hotel...nothing flashy but a sense of comfort. Front desk very friendly and helpful.
In the heart of downtown. Sign glows blue at night.
Interesting history. Marilyn stayed here. Clark stayed here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. Great Vibe for an old historic hotel. If that's what you want, then this is the place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities
Had the pool been open it would’ve been a 5 star stay. Cool old building with lots of history
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time here. The staff was very friendly and the room was clean. It was located close to transit. I would stay here again.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nearby amenities were good
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Comfortable bed,any ride except shuttle to the airport, restaurants around quite of bit,,pool wasn't working on my stay,nice experience,well kept historic hotel.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Disliked: Amenities
No parking / none to very poor wi-fi / poor water pressure / no restaurants / no fridge in room / no microwave in room. Good location…
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Room was great and the service. Location had lots to do.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Rashawn

Liked: Cleanliness
Historical hotel. Clean and priced good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Checked in late, comfy bed, clean room. Several restaurants in walking distance.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, was perfect for what I needed on my visit to Phoenix
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff friendly and donut shop across the street.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jacey

Liked: Cleanliness, staff & service, amenities
Staff was nice rooms were clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities
Clean room fantastic guest service beautiful old well maintained historic downtown Phoenix hotel
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, even if very old fashioned. The staff very helpful. A lot of restaurants/bars within super easy walking distance. Excellent location. The only downside was the wi-fi connectivity was very poor.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely kind. If you're looking for something fancy, this isn't the place. But, I LOVED it here. I love the history, I love the celebrity stories and the ghost stories. Walking into my room made me feel like I was transported straight back to my grandma's house when I was a kid (very old home, very old furniture, super cozy).
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, property conditions & facilities
Close to many restaurants and shops
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick night stay. Came in late on a Friday and took a minute to find parking. That said, parking was inexpensive for the night. Old style hotel. Only issue was our room was near the ice machine which was a little loud. Staff was great and affordable place for a night.
Stayed 1 night in Mar 2026