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「I had a wonderful time in this hotel because receptionists were kind. Breakfast was delicious too. I would like to use it again if I have a chance.」

「Staff were so friendly and helpful. The property is beautiful and it was so nice to be inside Lucca. Would definitely come back.」

「Super zentral, trotzdem ruhig und schön eingerichtet. Große Zimmer und alles sauber.」

「部屋は清潔で快適です。スタッフの方はとても新鮮です。ドアの開け方が少しだけ分かりにくかったけど、丁寧に教えてくださいました。」

「we had a hard time getting into the building. problem with the deposit or something that we were not aware of. took some time to resolve. after that was settled, things were fine.」

「Fun little hotel within walking distance to the beautiful spa downtown area. The mountain village was further than we thought, but there is a funicular to try another time! 」

「À ce prix là vue sur autoroute!!!!! En plus on a payé un surplus car la chambre était rénovée. Franchement problème de nettoyage douche. Déjà des moisissures aux niveau des joints du carrelage de la douche italienne. À ce prix là j’attendais vraiment mieux. Mettre une bouilloire dans la chambre sans adaptateur de prise italienne c’est une blague ? Par contre personnel très agréable. 」

「フィリピン人のオーナー夫婦がとにかく親切。お部屋ごとに違うインテリアが素敵で同じ価格帯のホテルに比べるとだいぶ広い。朝食はお部屋までもってきてもらうスタイルで豪華ではないが、なんとなくほっこりホッとするような感じで美味しい。エレベーターが古いので荷物が多い人にはちょっと不便。チェックインの時間が限られているのでタイミングが合わないと宿泊できないが、また宿泊したい。」

「Bella struttura e personale gentilissimo」

「Great」

「Vacation for a family of 5. The apartment was nice. The only downside was poor communication. I contacted them per their instructions a week before our arrival with our information and was told we could drop our luggage early. When we arrived in Florence, I sent a message via Whatsapp 30 minutes before getting to the apt. (per their instructions), but never heard back. Arrived at the apt. and sent another message with no response, so found a storage facility, dragged our luggage there, paid 33...

「Wonderful. A+ rooms, service and location! Front desk was extremely helpful and responsive in getting several dinner reservations. Would absolutely stay again 」