エル・アレナル ホテル

「The rooms and food were great. The service was very ok. At Comal the food was very slow and they never checked in for drink orders or to fill waters. Not a great experience for a 300 dollar dinner. Same thing at breakfast. The pool service didn’t clear chairs when people left. The service got better towards the end but overall was disappointing for the price. One and only or las Ventanas are much better places to stay. 」

「perfect.」

「Cozy and relax」

「全般的に問題はなく、部屋の変更もスムーズに行なってくれて対応は非常に良かった。ただリノベーション中でエレベーターがなかなか」

「オールインクルーシブが快適で、ホテルスタッフがみんな親切で対応が良かった。プライベートな空間でゆっくり過ごせたので特別な思い出が作れました。また戻りたいです！」

「ロケーション、サービス、客室、どれも良いホテルでした。特にレストランは最高です。メキシカンをはじめ、なにを食べても美味でした。」

「Swim out pool in front of room was fun. Staff were friendly and helpful. Food was better than expected. Only problem was that room backed on to the highway and was noisy. Other than that, the room was very large and comfortable.」

「Excellent food, service, and amenities. So clean!」

「Hotel was so nice as always but they're still under construction for repair and improvement from Harricane Oldie, September in 2014... But, great location and service in this area.」

「Excellent stay, altogether. The staff was amazing…Just had a little issue with the tub working in terms of the drain, which never was really rectified.」

「We had an amazing vacation. This property is stunning and the food was delicious. Not your average “all inclusive”. We were able to whale watch from one of the many pools with ocean views every day which was an added bonus. The rooms are spacious, multiple restaurants to choose from with lots of different options and the grounds are kept immaculate. Highly recommend. Also shout out to the entertainment staff Galilea, Evelyn, Raziel, Miguel & Natalie who kept our kids entertained and some other...

「すごくよかった」

「I had to wait 3 hours at check-in. The air conditioner sometimes turns off.」

「We had a wonderful stay at the Montecristo and we can’t wait to return! The property is stunning! Palm trees, beautiful colorful flowers, and cliffs over looking the beautiful ocean. Staff goes out of their way to help you in any way. Everyone we met was friendly and kind. There are multiple restaurants throughout the property. Shuttles also run to the other Pueblo Bonito resorts and all are included on the all inclusive plan. This was our first time here but won’t be our last. If I had one...

「建物が自然に溶け込んでいて、その境界線がない。開け放たれたロビーには、素敵な家具がさりげなく置かれていて、それぞれがバラバラな作りになっている。サービスはしつこくない距離感を持って接してくれて、嫌味が全くない。もっと長期滞在したい、また戻りたいと思える素晴らしいホテルでした。次回はもっとサーフィンたっぷり楽しみます。」