Find hotels in Downtown Kansas City, Kansas City

"No breakfast. 100 dollar deposit for incidentals. "

"Self Parking in a pasture was charged $20.00, a day (very sad) and I am disabled or else pay for Valet parking, which was much higher priced. Those are your options. Was not able to connect to WiFi entire time in room or in public areas of the resort. Took my granddaughter there for getting good grades in school as a surprise gift The Front desk was no help with the wifi connection, they told me to go back to my room and try Margaritaville Guest 2 WiFi that might work. (Never worked) -The 5oclock bar was closed down, so NO beverages at outdoor pool. It was very hot and cannot take your own beverages into gated pool area. ((Very sad) it was hot outside with no hydration available. No advertisements of where to get a breakfast, which is not provided. For a fee, and nothing in room stating where to get amenities for breakfast.you need to advertise where this breakfast is. You have to go walk around the resort to find out what is in the resort and what is open or closed. For beverages. The air vent duct blows directly down on your face when laying in bed, had to get a maintenance worker to physically come and move the vents from blasting in my face. He used a pair of pliers to move vents upward. Never did get WIFI connection the entire time at the resort. Asked front desk several times about this. Granddaughter was upset because, social media has to have wifi connection to send her friends pictures of her experience. Greeting staff was great. "

"The hotel was excellent "

"The hotel double booked my stay and i had a security officer jiggling the door handle at 1 am while i was sleeping. I had an early work meeting so i did not appreciate this. The room was dirty and had shaving cream all over the sink. Only plus was front desk staff was friendly. "

"Customer service at check in was not the best. Waited 15 minutes for a luggage cart. Check-in was not busy but in order to get a cart we had to go to the 6th floor and bring it down ourselves. We had 2 queen beds and they were not very comfortable."

"Management allows the rooms to be overbooked with people, causing undesirable groups to stay there, causing trouble, fights at the pool , management, then closed the pools the rest of Saturday and Sunday until the groups checked out penalizing everyone else"

"When I checked in I had booked a room with 1 king bed. I got there and I got to my room and it had 2 queen beds instead. I complained about it but was basically told, “too bad.” The water pressure in the sink was very low. The water just dribbled out. The next morning I was told that breakfast is $20 per person. I went to the front desk and asked because on my reservation it stated that breakfast for 2 is included. The lady at the front desk told me, “okay we will let them know in the restaurant.” After we finished our breakfast they gave us a bill. I explained that I was told that it is included. She called the front desk and they told her that it wasn’t included and I needed to pay. I wish they would have been up front and honest from the beginning."

"It is an older building in the heart of downtown so it’s expected to not be perfect condition…this is why I gave it 4 stars. Valet waiting on you, handed keys over and went to front desk. Check in fast. Room was excellent!!!!! TV saying welcome with my name. The bathroom was a true handicap one. Complete roll in shower. Restaurant atmosphere was perfection. Will be back!!!!!! Stay here when you’re needing a place when your downtown KC!!!"

"Yes"