ダウンタウン アルバカーキ ホテル

「This is not a new property but newly renovated - it is beautiful - my room was great - the courtyard has a pool and an outdoor restaurant area. The restaurant was great as well - great service and delicious food. Nice patio. All in all it is really great - Staff was great but the morning person at the registration desk was surprisingly grumpy both times i had to go ask a question - I left very early and the night person and security staff were kind, and very helpful. I'll go back for sure!!」

「I was attending a conference while staying. I felt very comfortable the whole time. The room was roomy, and the bathroom was great. I did not try any of the amenities, but the staff is super helpful! There is not much to see around the hotel, I should add. 」

「Great 」

「スタッフの対応はフレンドリーで、ロビーは格式高い雰囲気で優雅だった。」

「Great location. Had one small issue but it was promptly resolved! 」

「Better spot for airport overnight than airport hotels. Great pool. 」

「Everything was perfect 」

「This was terrible! I booked the banana suite. When I checked in all good went to my room and it wasn’t the suite I booked. There was hair on the floor and not clean, I asked why they put me the room. They why I booked wasn’t available. I brought food and drinks to heat up and cook. Had the food spoil, when asked why didn’t notify she said that was Expedia they had to. I asked to speak to the manager nothing. Overall even I had gotten the suit the hotel looked ran down noisy and not clean. 」

「Angelo at the front desk was very friendly At checkout. 」

「車を持たない方は、宿泊しない方がよい。」

「Would be nice to have breakfast included but overall super happy even with an extra charge on accident!! 」

「The staff was friendly and accommodating. Long travel and time change, we were late to bfast. The lady in the kitchen was kind, kept the bfast buffet open a little longer just for us. Rooms clean and beds comfortable. 」

「The room, #219 was newly refurbished. It was 」

「施設自体は少し古い印象を受けました。また、コロナ禍での宿泊だったこともあり、接客サービスにも印象に残るものはありませんでした。」

「Todo Excelente!」

「The room was clean, but neither of the two tvs worked. We called the front desk and were told to try the connection. That was unhelpful. The ac was inefficient and we had to open the sliding door until late to cool things off. One hand towel and two bath towels. Called to get WiFi pw but didn’t get an answer. Feel we are entitled to a discounted rate. Breakfast was fine. 」

「空港までの送迎サービスをして欲しいと思います。エアラインのクルー達しかシャトルバスサービスは、やっていないと言われたのでシェラトンなのにやってないの？と感じました 他の国のシェラトンホテルでは、当たり前のシャトルバスサービスなのに残念でした」