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"We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach. "

"Beautiful suites. Excellent service."

"Food was amazing and staff at the restaurants were very accommodating to my allergies. Internet was not great but other than that everything else was great! My family had an amazing time!"

"The hotel is stunning!!! Everybody has an excellent costumer service. Will definitely go back "

"The staff could not have been more helpful and friendly. The room was stunning and the hotel peaceful "

"Great place to stay, love it"

"Great property. Good location. (Little loud) Rooms clean. Housekeeping services excellent. Front desk nice. Early check in late check out for a fee. AC in room works great. Breakfast was awesome. Breakfast peoples are really friendly. Only one complain. Elevator did not work. We had a great stay. "

"Great place for couples"

"Hotel Rio Malecon is a great hotel! Friendly staff and an excellent restaurant, Coexist Bistro (Italian/Mexican). The property itself is a little dated but the rooms are very clean, the beds are comfy and the air conditioning works great! There is a unique pool and lounge area in the courtyard too! You can't beat the location right on the malecon with tons to do and see all within walking distance. See you soon!"