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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
Beach hotel with outdoor pool, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
Property grounds
Free beach shuttle, sun loungers, beach umbrellas
Standard Triple Room - with a double bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers a peaceful atmosphere with beach and poolside bars. Guests can enjoy the sun, spa treatments like deep-tissue massage or reflexology, and gardens. Three restaurants serve Mexican cuisine all day.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is ￥20,197
￥24,237 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Check availability for these dates

Tonight
Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior Room Two Double Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Iron/ironing board
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.8 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 2

View all photos for Standard King

Standard King | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard King

8.0 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Iron/ironing board
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Triple Room - with a double bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Iron/ironing board
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Iron/ironing board
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Iron/ironing board
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
48310, JAL, Puerto Vallarta, Blvd. Francisco Medina Ascencio 2699

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Malecon - 5 min drive - 5.4 km
  • Playa de los Muertos - 7 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Monkey Business Vallarta - ‬1 min walk
  • ‪Wings Army - ‬4 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Upscale all-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a poolside bar, a terrace, and a garden. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as reflexology, a manicure/pedicure, or a hot stone massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • A porter/bellhop, tour/ticket assistance, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and smoke-free premises
  • Meeting rooms, beach umbrellas, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Plaza Pelicanos Club Beach Resort All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
7.2 out of 10, Good, 1,013 reviews
The price is ￥20,921
￥26,426 total
includes taxes & fees
Oct 7 - Oct 8
Plaza Pelicanos Club Beach Resort All Inclusive

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of Sep 30, 2025, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on Oct 26, 2025 start from ￥20,197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

This family-friendly Puerto Vallarta hotel is located near the airport, within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy por encima en proporción a lo que pagas las instalaciones, la limpieza y en general la atención de absolutamente todo el personal es bastante bueno.
Stayed 1 night in Sep 2025

8/10 Good

jesus

Liked: Cleanliness, staff & service, amenities
Restaurante, delicioso, personal muy amable, el concepto muy bonito todo estibo muy bien solo el clima de las habitaciones no enfría bien, pero hay que decirlo se puede dormir con el clima en esa temperatura, si lo recomiendo, buena relación calidad precio
Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to this hotel with my mom, grandma, and uncle and we all had a blast. It’s a nice, relaxing hotel with delicious food and amazing service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso y conveniente para visitar y turistear
Stayed 3 nights in Aug 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Excelente atención del personal. Sin embargo, la habitación tiene un ligero olor a humedad y la comida es buena pero no excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this resort. Staff were very friendly, convenient location to get around the city. I would recommend this resort to other families.
Stayed 6 nights in Jul 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Creo que es un hotel bueno la alberca su restaurate buffet es muy bueno, las abitaciones cre les falta mantenimiento a los colchones ya que son un poco viejos almenos la habitacion que nos toco Si lo recomiendo si vuelvo
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Amenities
Excelente lugar, muy buen servicio de todo el personal
Stayed 2 nights in Jul 2025

10/10 Excellent

lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Ismini

Liked: Cleanliness, amenities, property conditions & facilities
Hacienda BuenaVentura was amazing, the hotel, the food, the bar, all the staff was amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alberto

Liked: Amenities
Excelente
Stayed 2 nights in Aug 2025

6/10 Okay

juana dominguez

Liked: Cleanliness
En todos los hoteles nos dan la opcion de quedarnos 1 o2 horas mas en las instalaciónes ,aqui ya no nos permitieron hacer uso de ellas
Stayed 3 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique resort
Stayed 5 nights in Mar 2025

8/10 Good

Dany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, excelentes alimentos y personal sobre todo. Hacen falta mas sombrillas para la alberca, las camas están bien, pero las almohadas están muy gordas y algo duras, la playa cercana no es lo mejor, en general la alberca está muy agusto. Excelente atención al cliente, la comida deliciosa. Si buscas algo más cercano a la playa tal vez no sea tu opción, pero si buscas relajarte, y tienes la posibilidad de ir a una playa más bonita y limpia entonces está excelente.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda is our home away from home! The staff are always friendly. We truly value our time there.
Stayed 7 nights in Jun 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food is good, property is nice, great value.
Stayed 1 night in May 2025

10/10 Excellent

Ángel Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos y gran servicio de snack, buffet y barra libre, un gran todo incluido
Stayed 4 nights in Jun 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
staff attentive. clean rooms and comfortable! In the 7 days I was there they did have scheduled electricity outage 3 times. Food was average. Not many snacks to choose from at the beach and same every day!
Stayed 7 nights in Aug 2025

8/10 Good

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atencion, el personal muy amable y atento, los alimentos muy bien, sin duda alguna sera la primera opcion en un regreso.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para hospedarse.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kinnedy Lynn Guter

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Jul 2025

8/10 Good

luz veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida no es muy variada, casi no hay opción en el buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was amazing. Lara and Jezicka were very helpful and nice. When we had a small issue they took care of us which made a huge impact on our stay. The bell hops were very helpful with taxis and reconditions for things to see and do. Overall is was a wonderful experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were wonderful
Stayed 4 nights in May 2025