Find hotels near Puerto Mágico, Puerto Vallarta from ￥8,848

"Elevators were out and sometimes took a very long time to wait for one. Food was okay as well. Not the best but also not the worst. Check in process was simple depending on who you get. Some staff gave little to no explanation. Some restaurants are closed during certain days or times and re open. I thought this would be helpful for someone else to know. Also I don’t think there is fire alarms in the rooms. We had a housekeeper clean our room and she left a bag of food and snacks on top of the electric stove and it was on. When I went back upstairs to our room the room was FULL of smoke. No alarm went on very hard to breath. Did not get our purchases refunded by them. Would probably not stay here again. I love the one in Cabo not this one.."

"I SPENT ALOT OF TIME IN THE UPPER POOL AND THE SERVICE WAS GREAT, THANKS TO RAFEAL AND NATCHO."

"El staff es excelente, lo mejor. Alberca es buena. La comida debe ser cambiada y supervisada. Es lo peor del hotel."

"We love this resort. It’s older, but the rooms are clean, the staff go above and beyond, and it’s beautifully kept up. This is the perfect place to do activities or chill by the pool or beach and read a book."

"Pretty old hotel. Food was average and A.C in the room wasn't adequate"

"Great! Was a beutiful vacation"

"The room that smelled of sewage, the walls were falling apart and the room was full of dust. There were dead cockroaches and nothing about this place was all inclusive. There’s a buffet for breakfast and lunch with no pool side services. You have to make a mad dash to reserve 1 of 3 restaurants for dinner and if you’re lucky to get a reservation be ready to sit in an empty room and terrible service. Don’t dare ask for seconds because it’s an all inclusive after all. The staff at the bar and the kids area were kind and welcoming. The pools and kids areas were overcrowded and although I would see a lifeguard every now and then on the property I never saw one at the pool. Over all the stay is no where worth it if you are looking for a clean true all inclusive."

"Love this place, highly recommend and will definitely stay there again"

"The staff here was absolutely amazing. Very helpful and friendly."