Find hotels near Plaza Caracol, Puerto Vallarta from ￥13,257

"Views were so fantastic! Room was always very clean and staff was very accommodating "

"Beautiful view!"

"Place is great location and beach is excellent but too much pressure trying to sign up to become a members, we spent almost a whole day doing the presentation, it should be a choice not pressure "

"Booked a room with an ocean view and was given partial view. Vanity light in room didn’t work and was broken, called to make a report and no one came to check it out. Found a cockroach in our room. Staff was extremely friendly and helpful but conditions could be better. Room service food was honestly so nasty. Kind of annoying that all pool/beach chairs said “no reserving” and everyone left their towels since the early morning. I did enjoy that it was pretty quiet and not as hectic as the kids side so we were able to relax. "

"Staff is great, from check in to out all great."

"Friendly staff, clean room and facilities! "

"Yeah"

"Went in March '26. Picked this hotel in part because fo the advertised, "Best Breakfast Buffet", it was NOT. Probably one of the worse buffet I've been to in a while. No variety and no flavor. Hotel itself was in good shape for it's age, but FYI, there ongoing very loud construction next door that starts around 7A so do NOT expect to sleep in. The hotel was empty given the recent issues but staff would NOT give room upgrade on request."

"nice place. People were great. I would stay there again."