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Fiesta Americana Cozumel All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Chankanaab National Park

Choose dates to view prices

Fiesta Americana Cozumel All Inclusive offers an upscale escape near Chankanaab National Park. Enjoy the swim-up bar, aromatherapy treatments, and dining at seven restaurants. The property includes a garden, coffee shop, poolside bars, and attentive staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
The current price is ￥46,023
￥58,051 total
includes taxes & fees
Nov 29 - Nov 30

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 175 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking (Master)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 119 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Honeymoon Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

55-inch LED TV with cable channels, foosball, music library

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 119 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

55-inch LED TV with cable channels, foosball, music library

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 176 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Map
77600, QROO, Cozumel, Carretera A Chankanaab Km 7 5

What's nearby

  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Chankanaab National Park - 3 min drive - 1.5 km
  • Paradise Beach - 9 min drive - 7.1 km
  • Playa Mia Grand Beach and Water Park - 12 min drive - 8.5 km
  • San Francisco Beach - 17 min drive - 11.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Al Chile - ‬6 min drive
  • ‪Blue Iguana Cantina - ‬7 min drive
  • ‪The Money Bar - ‬7 min walk

About this property

Fiesta Americana Cozumel All Inclusive

Upscale all-inclusive property near Chankanaab National Park
Located close to Paradise Beach and Playa Mia Grand Beach and Water Park, Fiesta Americana Cozumel All Inclusive provides a free breakfast buffet, 2 beach bars, and a swim-up bar. With a private beach, free beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a manicure/pedicure, or a facial at Na´Ha´, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Yoga classes are offered at the health club; other things to do include snorkeling. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a terrace.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A cruise ship terminal shuttle, a free beach club on site, and an electric car charging station
  • A vegetable garden, evening entertainment, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Pillowtop mattresses and down comforters
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The Explorean Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
9.0 out of 10, Wonderful, 637 reviews
The price is ￥47,074
￥58,342 total
includes taxes & fees
Dec 2 - Dec 3
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkeling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,560 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Does Fiesta Americana Cozumel All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on Nov 29, 2025 start from ￥46,023, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Americana Cozumel All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 77 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Fiesta Americana Cozumel All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fiesta Americana Cozumel All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Fiesta Americana Cozumel All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, bartending classes, cooking classes, and more.

Where is Fiesta Americana Cozumel All Inclusive located?

Located in Cozumel, this beachfront property is in a national park, 0.9 mi (1.5 km) from Chankanaab National Park, and within 6 mi (10 km) of Paradise Beach and Playa Mia Grand Beach and Water Park. San Francisco Beach and Palancar Beach are also within 9 mi (15 km).

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Reviews

Fiesta Americana Cozumel All Inclusive Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Was all excellent with everything I did and stayed in.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Good food and staff was excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Kelly

Foods great. Very friendly staff
Stayed 7 nights in Jun 2025

10/10 Excellent

israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome time, service was awesome. Hotel was awesome. Everything was good out of this place. Definitely will come back again.
Stayed 3 nights in May 2025

10/10 Excellent

Joseph Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Thing about our stay was the friendliness of the staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was everything we wanted it to be. The food was very good and the staff was excellent.
Stayed 8 nights in Feb 2025

10/10 Excellent

Emal

Liked: Cleanliness, staff & service, property conditions & facilities
Best people and awesome food and alot entertainment
Stayed 9 nights in Jan 2025

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeremy Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property by Cozumel standards. Beach is better than pictures - but water shoes are a must. Staff was very friendly. Spa was small but a nice touch with very good massages.
Stayed 7 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice white beach and bed canopies on the beach. Nice comfy bed and huge rooms. Fridge full of treats pop and beer. A lot of different restaurants and wonderfully staff.
Stayed 7 nights in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was lengthy, sat around for an hour while waiting for room to be ready. To be fair we also got there at about 2:30, which is before check in time. During this time we were approached by a time share sales person who was somewhat pushy. He kept trying to get us to do the timeshare presentation for the next few days whenever we would see him around the hotel. Restaurants could use a varying menu, same 5-6 entrees offered each night. Portion size was on the small side if you are used to american sized meals. It was fine for us, we are not big eaters, but some may want to be sure they order appetizer, and soup, entree, and desert in order to be filled.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jennifer Church

Liked: Cleanliness, amenities
We had a fantastic time! Miguel by the pool took excellent care of us and made sure we were comfy. Alejandra at the buffet greeted us right off the plane with a big hug. We felt like we were back home, and can’t wait to go back next year!!
Stayed 8 nights in Apr 2025

6/10 Okay

michael b

Liked: Cleanliness, amenities
Room service was terrible food was delivered cold and not fresh. Dinner reservations were very limited
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome!!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rogel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and always attentive! Great food and drinks
Stayed 8 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with family
Stayed 7 nights in Mar 2024

10/10 Excellent

Van Critendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property! Awesome views! Never had to leave !
Stayed 4 nights in Aug 2024

10/10 Excellent

Christian Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 10-15min drive to town and is tucked away with jungle behind you and the ocean in front of you. Their hotel updates are fantastic. The three restaurants near their beach club are all great. Their food is better than other all-inclusive resorts. All of their staff are nice and very helpful. We appreciate the daily room cleaning and turn down service. We look forward to going back.
Stayed 5 nights in Mar 2025

10/10 Excellent

richard john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property which enabled you to get to know many of the staff.Seven options for eating as well as room service. Very good nightly entertainment.
Stayed 14 nights in Feb 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Food was very good. Evening entertainment left something to be desired. Do not agree to hear about their membership.
Stayed 7 nights in Feb 2025

4/10 Poor

Natali

The property is for snorkeling, there is no beach access. I arranged birthday decorations and the price went up from original quote. Then once there, product was not delivered on time. I had to continue to badger staff to see when it was going to be completed. Caused Stress and delay on enjoying the facility.
Stayed 3 nights in Jul 2025

2/10 Terrible

Blanca

Liked: Cleanliness
Disliked: Property conditions & facilities
Some of the staff was very friendly and great customer service with us but we did have issues with our room. One of the showers in the room didn’t work as soon
Stayed 7 nights in Jun 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. Our room was magnificent. The views from both the living room and the bedroom were stunning. We had an enormous bath in our bedroom. Our wonderful housekeeper Anita restocked our fridge and water and cleaned our room beautifully every day. What a treat after our daily adventures. We had a couples massage. I can’t say enough about the pampering we received from Yazmin and Naomi. Wow!!! Miguel was our favorite server, at the pool. I always had a dink in my hand. 🍹😃 The food!!!! Omg. Arturo….. gracias!!🙏 he truly takes such pride in what he does. I’m missing so many incredible people in this post. Just know. We can’t wait to return! Bravo!
Stayed 7 nights in Aug 2025

8/10 Good

Angela Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the variety of food options. There was many areas to the beach to sit or lay. Only bummer was being asked several times essentially about timeshare presentation but after day 2 we weren’t asked about it any longer. Wonderful kind staff that remembered us day to day. Great drink selection! Brand new pool area. Nightly entertainment was so fun!!!
Stayed 4 nights in Jan 2025

8/10 Good

LAM

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean is so beautiful with all the fishes swimming around you!
Stayed 4 nights in Mar 2024