「Check in at first was a bit confusing, particularly since i tried to check in early. But once i was able to get in touch with Al, the GM, everything went great!
A wonderful "Boutique Style Hotel". I will definitely return.
」
「this is a good hotel if you are needing something next to Baylor Med hospital. It is a little expensive and they charge for parking in a normal parking lot next to the hotel. The free breakfast was excellent however. When I checked in there was no remote for the tv. The next day I asked again and they stated they would bring one while I was at the hospital. They never did. Not a huge issue but they need to pay attention to small things like that. 」
「I called expedia and explained that no one was there to check us in. When we got there at 3:50pm there was a sign on the window that said they would be back at 9pm. I tried calling the hotel but the number was disconnected and expedia will not refund me as "they cannot get a hold of the property". Do not stay here as no one will check you in and they will just take your money. 」
