Fairmont Dallas

Staff very friendly. Offered suggestions of places we should go. Enjoyed our stay at the hotel.

This was a really beautiful hotel. The beds are really nice, and I loved that each bed had its own reading light attached to it.

My husband and I came for a weekend getaway from rural USA to just sleep sound and go to a concert. We picked this hotel as it was within walking distance to our event and had valet options. I was rather disappointed with the valet issue. Upon checking out and waiting for our car, while all these other “expensive” vehicles came pulling up completely dry, our economy car (by choice) came up as if it was left out in the weather since being parked. A lot of rain / storms were passing overnight. I asked about covered parking for it and the employee told me that the garage was full so they had to use another. Why am I paying the extra almost $40 for overnight parking when I could have parked myself in a covered area like I usually have my car in, just a little down the road. Walking is not a problem, just a simple convenience we wanted. The room itself for 180 with all the taxes and fees on top of the room was very small and bunched together. I’d much rather go to a family hotel where we at least have some room to move about rather than being crunched into. I was overly unimpressed. We like to get away and try different places many times a year and this won’t be a return.