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"Toilets didn’t work, no servicing, lobby restrooms filthy, coffee shop attached was garbage. The staff didn’t care no customer service. "

"Clean room."

"The lobby and halls were clean and wonderfully decorated. The little store only had food no toiletries. Our room was a little dated (chipped mirror and shower tiles, missing ceiling tile) but had a great view, awesome closet, and we loved the shower. A nearly wonderful hotel experience. We were both very happy with our stay."

"The rooms were clean and the staff were helpful. They offer a nice breakfast and have a nice bar in the lobby which gives 2 complimentary drinks nightly. That is a great deal. Response to requests or issues were extremly slow. Our room was out of shower gel reported on Saturday evening, called everyday to remind them. It took till Monday afternoon before them brought ip shower gel and another day Tuesday before they actually reinstalled it on the shower wall. But they did response quickly to our room being cold ,maintenance came to work on it within 2hrs and worked on it till it was resolved. Overall I still enjoyed our stay and room. "

"Had a weekend staycation with my 25 yr old daughter. Staff was very nice and friendly. Very helpful. We definitely will be coming back."

"Great fun for kids. "

"Room are clean, quiet, friendly staff, excellent . Restaurants. Pyramid room and Venetian room. Two upper tier restaurants in one hotel!"

"Very nice hotel and room. The water pressure was very good. Nice and clean."

"My new favorite hotel in Dallas. Great food, gym, pool, service and room. Highly recommend! "