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Hilton Garden Inn Downtown Dallas

Photo gallery for Hilton Garden Inn Downtown Dallas

Featured Image
Pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton Garden Inn Downtown Dallas

Hilton Garden Inn Downtown Dallas

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
75201, TX, Dallas, 1600 Pacific Avenue

Explore the area

  • Popular LocationKay Bailey Hutchison Convention Center13 min walk
  • Popular LocationReunion Tower19 min walk
  • Popular LocationAmerican Airlines Center19 min walk
  • AirportDallas, TX (DAL-Love Field)19 min drive

Choose dates to view prices

About this area

Dallas

Located in Dallas's Main Street District neighborhood, Hilton Garden Inn Downtown Dallas is in the city center. Sixth Floor Museum and Cotton Bowl are cultural highlights, and travelers looking to shop may want to visit Dallas Farmer's Market and Bishop Arts District. Dallas World Aquarium and Perot Museum of Nature and Science are not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Renaissance Tower - 4 min walk
  • Majestic Theater - 5 min walk
  • Kay Bailey Hutchison Convention Center - 13 min walk
  • Reunion Tower - 19 min walk
  • American Airlines Center - 19 min walk

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 16 min walk
  • Love Field Airport (DAL) - 19 min drive

About this property

Hilton Garden Inn Downtown Dallas

3.5-star Dallas hotel in Main Street District, walk to Dallas World Aquarium
Along with a 24-hour fitness center, this smoke-free hotel has valet parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. All 171 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and flat-screen TVs. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Hilton Garden Inn Downtown Dallas offers 171 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 0.3 percent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 36 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Downtown Dallas Hotel
Hilton Garden Inn Downtown Dallas Hotel
Hotel Hilton Garden Inn Downtown Dallas Dallas
Dallas Hilton Garden Inn Downtown Dallas Hotel
Hotel Hilton Garden Inn Downtown Dallas
Hilton Garden Inn Downtown Dallas Dallas
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Downtown Dallas
Hilton Downtown Dallas Dallas
Hilton Garden Inn Downtown Dallas Hotel
Hilton Garden Inn Downtown Dallas Dallas
Hilton Garden Inn Downtown Dallas Hotel Dallas

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 424 out of 777 reviews
5 - Excellent 55%
Rating 4 - Good. 231 out of 777 reviews
4 - Good 30%
Rating 3 - Okay. 73 out of 777 reviews
3 - Okay 9%
Rating 2 - Poor. 27 out of 777 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 777 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Amenities
This hotel was not up to what I would expect from a Hilton Hotel from beginning to end. We had to wait 45 minutes to valet park our car. This hotel does not have any on site parking so if you don't valet you have to park quite a ways away at a public parking garage and walk to this hotel. Upon check in (during regular check-in hours) we were told they were still cleaning rooms and had no idea when our room would be ready. So we were just stuck sitting in the lobby with our luggage for over an hour waiting on our room. When we needed to be getting ready for an event that we were attending that evening. Our room was ok, although the bedspread stunk to high heaven so we just took it off and slept under the sheet only. Towels were horrible quality, again not what I expect at a Hilton and we only had two when we were in a room with two queen beds. The next morning we asked for an extra 30 minutes on check out and were given the run around about it and told no. I insisted due to the late check in the day before and with a very heavy attitude was told fine, but only 30 minutes!. We will never be returning to this location. To anyone staying in Downtown Dallas I would not recommend this hotel at all. We drove past many others during our time there and there are much better options for the more expensive cost of a Hilton hotel. Keep looking and pass this one up!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, Valet were helpful, hotel was clean!
Stayed 3 nights in Jul 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Staff & service, amenities
Walking distance to many things in downtown Dallas.
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Staff & service, amenities
Everything was FABULOUS the Hotel was really NICE except the Coffee ☕️ Kuriad was BROKE in the room! So wasn’t able to make any coffee in the am
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021