Hotel ZaZa Dallas, near Dallas World Aquarium, offers spa treatments like aromatherapy and sports massage. Relax by the seasonal pool, enjoy fusion dishes at Dragonfly restaurant, and stay connected with free WiFi. The attentive staff consistently impresses visitors.
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Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pet friendly
Free WiFi
Air conditioning
Laundry
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Located in Uptown, a neighborhood in Dallas, Hotel ZaZa Dallas is in the entertainment district. Travelers eager for a bit of culture can stop by Texas Trust CU Theatre, while those who have shopping on the agenda may want to visit Dallas Market Center and NorthPark Center. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Visit our Dallas travel guide
Along with a restaurant, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a poolside bar, a conference center, and valet parking. Each apartment offers comforts like Egyptian cotton sheets and a down comforter, plus free WiFi and a Smart TV with satellite channels. Added amenities include free wired internet, a flat-screen TV, and a minibar. Change of towels is available on request.
Hotel ZaZa Dallas offers 159 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
This Dallas aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Free area shuttle up to 3 mi
Limo/town car service
Car not required
Secured, covered valet parking on site (USD 67 per night; includes in/out privileges)
Restaurants on site
Dragonfly
Poolside
Food and drink
Mini-fridge
Dining
Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 10 to 40 per person
A bar/lounge
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining
Late night room service menu
Minibar
Bedrooms
Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Bathroom
1 private bathroom
Bathrobes
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch smart TV with premium cable/satellite channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Computer station
Conference center (11 square feet of space)
Desk chair
Laptop workspace
Meeting rooms
Climate control
Air conditioning
Heating
Pets
Pet friendly
Welcoming cats and dogs only
Fee: USD 100 per accommodation per stay
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (36 inch wide door)
High-pile carpet in room
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Smoking not allowed
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Free local calls
Free newspapers in lobby
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Proposal/romance packages
Safe at front desk
Tour and ticket assistance
Turndown service
Wedding services
Location highlights
In a historical district
In an entertainment district
Things to do
24-hour gym
Health club (partner property) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
159 units
2 buildings
4 floors
Ballroom
Banquet hall
Bed sheets changed on request
Built in 2002
Connecting units available
Electric car charging station
Individual furnishings
Mediterranean architecture
Reception hall
Towels (changed on request)
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities will be closed during January, February, November, and December:
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 35.89 per accommodation, per night
The resort fee includes:
Fitness center access
Pool access
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
Covered valet parking fee: USD 67 per night (in/out privileges)
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Property is also known as
Dallas Hotel ZaZa
Dallas ZaZa
Dallas ZaZa Hotel
Hotel Dallas ZaZa
Hotel ZaZa
Hotel ZaZa Dallas
ZaZa
ZaZa Dallas
ZaZa Dallas Hotel
ZaZa Hotel Dallas
Hotel ZaZa Dallas Dallas
Hotel ZaZa Dallas Aparthotel
Hotel ZaZa Dallas Aparthotel Dallas
Frequently asked questions
Does Hotel ZaZa Dallas have a pool?
Yes, this property has a seasonal outdoor pool.
Is Hotel ZaZa Dallas pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Valet parking is available for USD 67 per night.
What time is check-in at Hotel ZaZa Dallas?
Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel ZaZa Dallas?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel ZaZa Dallas located?
Located in Uptown, this luxury aparthotel is within a 15-minute walk of McKinney Avenue and American Airlines Center. Kay Bailey Hutchison Convention Center and Dallas Market Center are also within 3 mi (5 km). McKinney & Maple Stop is only a 2-minute walk and McKinney & Fairmount Stop is 2 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel ZaZa Dallas Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Location
9.4
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 1357 out of 1755 reviews
10 - Excellent
1,357
Rating 8 - Good. 235 out of 1755 reviews
8 - Good
235
Rating 6 - Okay. 87 out of 1755 reviews
6 - Okay
87
Rating 4 - Poor. 40 out of 1755 reviews
4 - Poor
40
Rating 2 - Terrible. 36 out of 1755 reviews
2 - Terrible
36
Reviews
10/10 Excellent
Mariano
Feb 3, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, very kind and efficient staff, nice room and it’s size. Good amenities, coffee
Mariano
Stayed 2 nights in Jan 2026
10/10 Excellent
Carla
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was attentive. Hotel was quiet and clean
Carla
Stayed 1 night in Jan 2026
10/10 Excellent
Kathy Douglas
Dec 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was exceptional to say the least!!! Beautiful place , awesome staff, awesome service!!!!!
Kathy Douglas
Stayed 1 night in Dec 2025
10/10 Excellent
Orjana
Dec 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Excellent staff
Orjana
Stayed 1 night in Dec 2025
10/10 Excellent
JoLynn
Oct 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cool hotel, food at restaurant was yummy!
JoLynn
Stayed 1 night in Oct 2025
10/10 Excellent
Jacqueline
Nov 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the best stay and the entire staff was so friendly and accommodating
Jacqueline
Stayed 1 night in Nov 2025
10/10 Excellent
bruce
Dec 8, 2025
Liked: Cleanliness, amenities, communication
Everything was great. Staff very friendly and helpful.
bruce
Stayed 1 night in Dec 2025
10/10 Excellent
Corina
Nov 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spacious and the balcony offered additional enjoyable views of the Dallas skyline.
Corina
Stayed 1 night in Nov 2025
10/10 Excellent
Lois
Dec 1, 2025
Liked: Cleanliness, property conditions & facilities, communication
This is a five star hotel for sure! Everything from the staff to the room was exceptional! Well worth checking out. I would stay again in a heartbeat.
Lois
Stayed 2 nights in Nov 2025
10/10 Excellent
Suzanne
Oct 19, 2025
Liked: Cleanliness, room comfort, communication
Front desk staff easily accommodated early check in to coordinate with spa appointments…massage and facial were amazing!!
Suzanne
Stayed 1 night in Oct 2025
10/10 Excellent
Dadbeh
Nov 2, 2025
Liked: Cleanliness, amenities, communication
Hotel is always great. Room service is A+. Valet is great
Dadbeh
Stayed 2 nights in Oct 2025
10/10 Excellent
Karin
Nov 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spacious and spotless! The bed was comfortable and the shower was amazing. The staff were incredibly courteous and helpful. There were nice perks like happy hour and free cookies and lemonade in the lobby. There were also restaurants and shops all within walking distance. I’d highly recommend this hotel again!
Karin
Stayed 2 nights in Nov 2025
10/10 Excellent
Michaela
Oct 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very nice is in a very good location in Up Town. Close to all the good restaurants in Dallas. I really enjoyed my stay here. I highly recommend.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel to rest during travel for work. I would return to enjoy for leisure. Loved the morning coffee bar and the restaurant space.
Mary
Stayed 2 nights in Sep 2025
10/10 Excellent
Zoe
Oct 27, 2025
Liked: Cleanliness, room comfort, communication
Extremely friendly staff and clean hotel. Rooms were large and well maintained. Bed was comfy! Quiet and very relaxing atmosphere. I loved their daily coffee/tea service in the morning and afternoon refreshments. Only downside to the visit was the pool was closed for the winter when we visited in October.
Zoe
Stayed 2 nights in Oct 2025
10/10 Excellent
Megan
Nov 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Such wonderful staff. Had an issue with my first room and rather late at night was immediately upgraded. Car service was appreciated too.
Absolutely fantastic! Top drawer customer service, wonderful restaurant! Will always stay there when in Dallas.
Julie
Stayed 2 nights in Sep 2025
10/10 Excellent
Mark
Sep 8, 2025
Liked: Cleanliness, room comfort, communication
Best hotel in Dallas
Beautiful hotel and popular, excellent hotel restaurant and bar! Staff was amazing, especially the valet guys! So helpful with advice regarding the area, where to shop, eat, brunch!
Mark
Stayed 1 night in Aug 2025
10/10 Excellent
Eric
Oct 4, 2025
Liked: Cleanliness, room comfort, communication
We come here for the excellent staff and the location. Hotel is aging but eccentric and fun. Service here best out of all three Texas ZaZa locations even though the other locations offer newer amenities that justify the cost. Fun bar area.
Eric
Stayed 1 night in Sep 2025
10/10 Excellent
Daniel
Oct 17, 2025
Liked: Cleanliness, room comfort, communication
Very cool. The shuttle was super handy.
Daniel
Stayed 2 nights in Jun 2025
10/10 Excellent
John
Sep 14, 2025
Liked: Cleanliness, room comfort, communication
Awesome hotel!!!
Great weekend at Hotel ZaZa!! We loved this hotel! Great location walkable to many restaurants & night life! Daily free coffee, afternoon tea & cookies, then free wine nightly! Awesome service in hotel and valet! Free car shuttle day/night was great too! Can’t wait to visit again!!
John
Stayed 2 nights in Sep 2025
10/10 Excellent
Justin
Jul 23, 2025
Liked: Cleanliness, room comfort, communication
The food was fantastic! Great guest service and the room was perfect. I will be back!