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"Very little comfort for Senior citizens Minimum lighting in our room (516) Front desk personal always in a hurry. Location is GREAT."

"Great location. Friendly staff. Clean. Restaurant isn’t the best but I would stay here again!"

"This is our second stay at this hotel and it didn't disappoint. The rooms are comfortable, the staff is helpful and breakfast was good although expensive (most are) Location is the Best!"

"There was hot water for a shower; it came on after I had been showering with cold water for 4 minutes"

"No air conditioning. Old, rundown furnishings and carpet. Terrifying elevators. "

"The rooms are extremely small and uncomfortably narrow. I genuinely regret booking this for my friend and his wife. At this price point, the value is unacceptable. I would not recommend this property to anyone."

"Clean hotel, friendly staff, and great location!"

"The hotel is in the perfect location! For that reason alone we would stay again. However there was only one working elevator for all 26 floors and that was horrible. It took so long to get up for down (we were on floor 16 so couldn’t even do the stairs). If that’s fixed, this is the perfect hotel for a NYC trip! Steps away from the subway, Central Park and Times Square! So many places like Starbucks, Premier Deli, Dunkin and endless gift shops around the property. We stayed with our kids and it was such a great area to be with them. "

"The floor lamp was broken and the lock for the window was loose. Clean and friendly staff. "