「This was my first time staying at this hotel.
I usually stay in the Torrance area, but I chose this hotel because it seemed more convenient for going to Dodger games—and it turned out to be the right decision. After the games, it only took about 20 minutes to drive back to the hotel, which made the return trip easy and stress-free.
The facilities are somewhat older, but everything is well-maintained and very clean. All of the staff members were friendly and welcoming. I booked a room with a...
「There is no parking but only Valet which they charge $39 per day which is really bad
No Restaurant around the hotel, also it is next to the highway so noisy.
the hotel is clean and nice, but just the location and system that there is no parking is really bad. there are many better hotel around.」
「The staff were exceptionally friendly and nice! Every staff person I had contact with from the front desk to the restaurant were so friendly and eager to help. I had been given a room key to an occupied room and the staff, as well as the front desk manager, Martin, were extremely apologetic and accommodating in getting it straightened out. Martin was very customer service oriented around the mixup and went to great lengths to make sure I was a happy guest, even though I wasn’t upset about the...
「No hair dryer in the bathroom. No maid service during my stay (6 nights). The hallway smells. Front Desk Clerks ignored my requests.
I better choose somewhere else when I stay in Burbank in the future.」
「I stayed here for universal so I wasnt in my room living there. They have breakfast option and the lobby will reopen from 10 to 2 am which is great if you want to coffee after a long day at universal or getting back from horror nights. Pink line bus 5 will get you to universal for 1 dollar if you flew didn’t drive. I’ve stayed multiple times and came complain. 」
「upon arriving in my room i noticed the fridge wasn’t on & i needed to store breast milk. i went down to the front desk and staff was kind enough to store my freezer packs and milk in their staff refrigerator. i was worried i would have had to dump my supply and i’m very grateful for such a kind gesture no matter how small it may seem to others. 」
「Very clean and good location. We really only slept there because we got there at 10pm and left by 7am but it was very clean, quiet and safe. Parking was an extra $25 which I did see ahead of time but was hoping they'd not charge since they are in a big (and pretty safe) shopping center where there is tons of other free parking within just a min walk away. Ive stayed here once before and it was clean, comfortable and in good shape. That's why I decided to stay here. We were going to be coming in...
「This hotel was nice, very quiet, rooms were a good size and beds were comfy. I did have a small issue but when I spoke to the front desk it was sorted. Staff were great and very helpful. Would definite stay here again. 」
