ブリストル のB&B

「Nice room & building, shame about the lack of care & attention to detail! Arrived to find the room not made up. Ali, a kitchen worker was apologetic & accommodating & said he would call house keeping back. We went off for 1 hour but returned earlier than anticipated as my partner wasn’t feeling well. When we came to the room, the male worker, on his phone, had an unpleasant attitude, saying he needed another 10 minutes. We said ok, but we needed to use the bathroom urgently. He proved...

「Richard was an amazing host and was very welcoming. I would stay again! The view was amazing from our bedroom and bathroom, and breakfast was delicious. Richard really made us feel arlt home.」

「Okay for a place to stay but its a help yourself breakfast. No staff around. No staff to check you in. I had to phone to get someone to come out. And no one says 'Hello Old Star B&B'. Just 'Hello, Karen speaking.' How are you supposed to know you've reached the right number? No staff on check out. I just left the keys on the bed. Poor customer service.」

「I was checked into a disability room, which although OK is designed for wheelchair users. The sink was low and had no plug in it, so shaving was hard. The room was hot, and although there wasa fan, the window opened fully and wasn't safe to leave open overnight due to it being on the ground floor. The radiator front panel was falling off and the room had no desk/table to use for eating or work. Whilst I appreciate this is a budget hotel, simple things like a plug and mending a broken radiator...

「1. There were many dead bees to start off with 2. Bedside lamps didn’t even work so we had to sleep with the main light on. 3. The pressure of the sink in the toilet was disastrous as it was too high and would go everywhere and the water kept turning on and off . 4. The main light kept flickering. 5. There was also no staff in the property and when we faced some problems in the night and we weren’t comfortable to phone them in the night .」

「Too small bedroom. Very old mattress, small pillows.」

「Absolutely great experience staying at Greenfields. Lorraine and her husband are fantastic hosts and the breakfast is superb. Highly recommend staying as we will surely be back one day. Thanks for the wonderful experience..」