Find hotels in Brickell, Miami

"Había cucarachas en la habitación El servicio de habitaciones tuve que pedír dos veces en 7 noches que vinieran a hacerlo . El personal es atento y trata de ayudar . Las habitaciones son cómodas Pero claramente el hotel tiene un problema en habitaciones y pasillos ."

"I will never spend my hard earned money and stay here again ! Easter weekend I stayed at the W (they are not cheap ) and unfortunately my room at first glance seemed a bit dated but I tried to remain positive until noticing , peeled wall paper , a BROKEN lamp , peeling lampshade , stained shower floor and chipped furniture ! The broken lamp was placed facing the mirror intentionally in hopes I’d overlook it I guess, how could housekeeping miss this the room is detailed with lot of mirrors. I’m beyond disappointed and dissatisfied, after notifying the manager all I was offered were a minuscule amount of “bonvoy” points , clearly I wasn’t taken seriously . Also if you book here do not use a debit card you will get a surcharge up to $100 immediately swiped from your bank account along with anything you charge to the room . I inquired about this and was met with annoyance from the front desk staff member that I didn’t deserve (her manager explained to me in a bettter tone but that shouldn’t had even escalated to that) . The W brickell does not meet Marriott or my standard at all , I will never book here again ever. My experience here left a terrible impression on me and ruined my stay completely. Every night there made me feel as if I wasted my money just by looking around at my damaged room . I regret my stay so much and I’m m saddened . I sent an email weeks ago with no response, I guess my voice dosent matter either ."

"I would be nice to have an actual food service person on duty not just a grab-n-go self service."

"We enjoyed staying here The first day we went up and used the roof terrace, pool and bar. Such an enjoyable experience, it’s so pretty Unfortunately for the rest of our stay it was closed for repairs The staff were very helpful and gave us a complimentary breakfast for the inconvenience The location is good, easy to walk around Overall a great stay"

"The room was clean. Housekeeping showed up. Staff was friendly…except at the A/C bar… but at the Element it was very nice."

"Older property, shows wear. Rooms clean, well provisioned, but lacking in lighting. Staff friendly. Tacos in restaurant were wonderful and service excellent. Port shuttle a real bonus."

"Clean rooms, no port transportation available."

"Clean place and nice balcony TV was a challenge but after I figured it out was no issue….not top luxury but better than most higher priced options…little confusing on valet and finding the main entrance but worked out and I’d stay again. "

"Garbage hotel and garbage service"