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「Beautiful location. Rooms on the small side for a luxury hotel. New staff I found not very helpful. 」

「Every hotel/bar staff member I encountered was super friendly and accommodating! The location of Hotel San Jose is FANTASTIC!!!!」

「Amazing location and the design of the hotel is fantastic. 」

「Great location & staff!」

「吹き抜けの広がる開放感のある１Fで、部屋はやや古いもの広くて快適でした。朝食は無料ですが、卵焼きやベーコン、フルーツなどかなり充実しており満足度は高いです。また6時から7時半までウェルカムドリンクが毎日無料で１杯飲めるのもいいですね。場所はAustinのダウンタウンから歩いて10分程度の橋の反対側ですので、便利でした。近くに有名なバーベキュー店やワタバーガーも徒歩圏内です。ただし、スーパーやドラッグストアは近くにはありませんでした。」

「First floor rooms have vaulted ceilings; lighting was great throughout the room; large bathroom was definitely a plus-room to move around in even if more than one person; and most of all great price for a last-minute reservation. Only negative is the noise in the above room, otherwise no other issues. Would recommend booking this hotel. 」

「The property was clean. The room was very nice and clean. Bed was very comfortable. Great experience. I will definitely be using this hotel again」

「The room was nice my only complaint is the shower water would flow out to the floor making the whole bath floor wet. There was also a slight smoke/vape smell. 」

「The room was clean and comfortable 」

「The lobby area was very nice and we were greeted by the front desk staff immediately! She was wonderful and welcoming. She told us about all the amenities and sent us on our way. Our room was very nice and the beds were comfy. It was quiet and we all slept like a baby. I really enjoyed my stay and look forward to staying with Aloft hotels again!!! 」

「チェックイン時にはシャトルバスサービスがあると言われ、朝連絡したら朝7？8時? まで出せないとは言われた。」

「Staff was friendly and helpful. 」

「The hotel was under construction during my stay, which was not disclosed beforehand, and it also appears the property has recently changed names. Overall, the experience was subpar. The biggest issue was the elevators. They were unreliable, had signs instructing guests how to press buttons to avoid breaking them, and would vibrate aggressively at certain floors. Some floors couldn’t even be accessed by elevator and required using the stairs, which was inconvenient. The ice machine was only...

「Staff was great」

「Excellent Hotel i will be staying here in the future 😊」

「Was really disappointed the pool wasn’t cleaned. I booked this hotel bc of the indoor pool for my son spring break. I drove 2 hours. They kept telling us they were going to get it cleaned and never did. I think it was false advertising about the pool. If it wasn’t working it should have said on the website. Highly disappointed. In the bathroom the base board was coming off and the sink was slowly draining. I asked front desk if I can have my room cleaned and fresh sheets he said it might be...