オースティンの五つ星ホテル

「Wouldn’t change a thing! Hotel, the room, the staff, the restaurants, the pool, the bed and the list goes on. One of my favorite hotels I’ve ever stayed at.」

「The room was noisy from outside traffic but they did provide ear plugs however if you’re not used to using them they can be uncomfortable to wear. Hotel was excellent and staff was so nice! Will ask for another room facing away from the traffic next time」

「AMAZING」

「I paid for suite. The bathroom was dirty. There was snot on the shower curtain. The room was right next to the elevator. It was even noisy in the bedroom from the elevator.」

「Customer service was horrible. We checked in and didn’t like the room. They did not give the refund even though we didn’t stay for a minute. I ended up disputing the charge with my bank.」

「Wonderful hotel! Staff members were all kind and helpful, and always responded to my inquiry and request very quickly. The room was kept clean and quiet, and I took a good rest every night. This is the best hotel I stayed ever, and I will surely recommend this hotel to my friends and family who are thinking of visiting Austin.」