「Had a very comfortable stay. Beds really comfy. Staff really good especially Fiona she was very helpful. One little thing shower was too cold and also could do with recycling bins . It was lovely and clean . Have stayed before and would definitely stay again. Durham a lovely city. 」
「It’s a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. I’m not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
I’m being picky hoping I’m being helpful. It was a fab stay and I thoroughly recommend it and would stay again. 」
「Set in lovely countryside views, owners & staff all veey friendly & helpful, fabulous choice of breakfasts, meals available during evening also with a varied menu including gluten free. No hesitation in recommending The Royal Oak for any length of stay, wish we could have stayed for longer!!!!」
「I liked everything about the Lodge, friendly staff, excellent service. The hot tub was excellent too. It is nice and quiet here too. I will definitely rebook in the future.」
「The hotel staff were lovely, we were upgraded to a deluxe room with a hot tub, as it was my partners 50th birthday. Also a lovely touch, a bottle of prosecco waiting in the room with a card.
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「We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff.
The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back. 」
「We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us. 」
