ヤーンのスパのあるリゾート & ホテル

「We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

「綺麗なホテルです。従業員も親切です。。」

「Although it was just a one night stay for me I received a very warm welcome, shown to my room and all staff; reception, bar and restaurant were first class in their roles. Room was clean and tidy and bed very comfy. Good selection of food and cooked breakfast to order.」

「Lovely host room was spotless and breakfast was gorgeous. The honesty bar was amazing will definitely return.」

「One of the nicest hotels I have stayed in. They view was amazing. The staff were brilliant would definitely stay again.」

「Took payment out of my account without confirmation of booking, no reminder or email, just rang me on the same night to ask what time I was checking in. Then took payment of £305 out of my account, tried to call them direct on Saturday and no response Absolutely ridiculous.」

「I always like the stay in the old house, great authentic rooms with great views, once again, fantastic. The staff are always happy to help plus the electric charging (when a petrol car isn’t blocking it) is a desirable attribute to a long journey.」