Find hotels in Biltmore Highlands, Phoenix

"No microwave No hair dryer.....when I asked for one, was told they didn't have any. No tissues Poor selection at breakfast "

"Great location and breakfast. Thank you! I’ll be back."

"Staff were extremely friendly, nice, and accommodating! "

"The property really needs a lot of upgrades. The carpet in the room looked like it was at least 30 years old very dingy, dirty and smelly. Was a great location however, the quality of the facility was lackluster."

"We were hesitant to stay there because we had our 12 year old but it wasnt a problem at all. Everything was fantastic. Will stay there again"

"Average hotel that was incredibly overpriced. Maybe the price hike was for the NCAA tournament. Parking was horrible. It was either pay $32 a night for a lot behind the hotel or $45 for valet in the same lot. The metro rail is right across the street, I highly recommend taking it for transportation."

"Amazing, shoutout Jeff"

"The hotel/extended stay was amazing. I had the two bedroom apartment and I was not disappointed. The kitchen was fully stocked. The rugs sheds. The floor was dusty. The patio had ashes and cigarettes. The housekeeping manager was very nice as I ran into her in the hallway, she showed me around the pool and fitness area because I was lost and she was very useful when I needed extra towels during my stay. The residents were kind and fun to chill with. Overall, the place was great and I will definitely stay here again. I have very few suggestions: 1) They do not have a bellhops but have luggage carts to use on your own. You will need to return the carts you use but most people don't. Having a part-time bellhopper would be beneficial. 2) Towels for the pool should be easily accessible around the pool area. 3) They need a market or food around the pool. It will enhance the vibe. The surrounding areas have a lot of unhoused people and it can be kind of scary at night even though there are various food options around. 4) Housekeeping should not be an extra charge when you are staying for 3 plus days. "

"Airport shuttle got a flat and we were on our own to get to the airport. Found out 10 minutes before we were set to go to the airport. I would think the hotel should reimburse us for the Uber fare. Although stressful, the Uber driver got us to the airport in time for us to check our luggage. Thanks Uber."