セントラル フェニックスのスパのあるリゾート & ホテル

「Great communication」

「Ac went out in my room but they had it fixed in 20 mins but later that night the ac couldn’t keep up but we only stayed one night so we didn’t care and left it for the next person to complain about. They didn’t have any breakfast sandwiches or burritos when we put in our order and I complained about that and the ac issues and the Food manager Mark set us up with a complimentary breakfast buffet for our family. They took care of us and even though we had an ac problem that made up for it.」

「Property is clean and in a great location. The front desk is very friendly and go out of their way to accommodate you. The room was clean and the sheets feel so soft and amazing. My only issue was with the spa, the girls were not friendly much and didn’t care to go out of their way to make you feel special . Often they were all gathered up front having small talk and laughing vs taking care of the spa guests and the spa is not cheap. My massage was good but not much spa amenities so I probably...

「スタッフはみなとても感じがよい。スパは屋外にあるので、ちょっと分かりづらいし利用者も少ない。水着を持参し勇気を出して入るのをオススメします。気持ちよかった!」

「プールが素敵。 タクシーがなかなか来なかった。」