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"The room was clean and the bed and pillows comfortable. We would have rated it higher but we had problems with the shuttle pickup at the airport. We waited almost an hour and called 3 times for pickup. "

"Lovely helpfull staff.Great stay"

"Room and bed very comfortable. Lovely products. Good buffet breakfast "

"This hotel is 3 star at best. Definately not 5 star as advertised. We stated first 2 nights in Club room & evening canapes were awful. The air conditioning did nit work properly in our room. Had to get front desk to turn on at 3:30 am since our room was so hot. The AC controls in room did not work. We had another booking for 3rd night but diwngraded to at w bed room. First room they gave us the bed was broken & sloping downhill towards head of bed. Shame on this hotel for selling this room with the broken bed. We should get a partial refhnd for all the problems we endured. Awful hotrl"

"Very convenient location. Reasonable walk to the Marina. Lots of good dining options within walking distance as well as major grocery store, laundromat. Well equipped room for stay in dining too. "

"Helpful staff and centrally located"

"The staff was very friendly. The room was very nice and very clean."

"Excellent hotel, great views of city. Breakfast a bit pricey though. NZ$45 each "

"Everything was great except the TV channels, very poor selection. "