Find 5 Star Hotels in Ueno from ￥6,810

"The employees at the hotel went above any beyond in every way, ensuring the three of us had an exceptional stay. When our luggage got lost at the airport, the hotel was able to coordinate with the airport employees and have the luggage delivered to the hotel. We also had several visitors and packages ..."…""The employees at the hotel went above any beyond in every way, ensuring the three of us had an exceptional stay. When our luggage got lost at the airport, the hotel was able to coordinate with the airport employees and have the luggage delivered to the hotel. We also had several visitors and packages ..."WWW…"

Reviewed on Mar 8, 2020

"Top quality. Great service. Nice restaurants. Good location."…""Top quality. Great service. Nice restaurants. Good location."WWW…"

Reviewed on Nov 26, 2020

"Luxury comes at a price but if you can afford it you won't be disappointed. Everything was top notch and every service delivered with a smile. Too many amenities to list and the location is perfect for exploring the heart of Tokyo."…""Luxury comes at a price but if you can afford it you won't be disappointed. Everything was top notch and every service delivered with a smile. Too many amenities to list and the location is perfect for exploring the heart of Tokyo."WWW…"

Reviewed on Sep 7, 2020

"Staff friendly and helpful, hotel is conveniently located In the heart of the city and has a great view of the TYO station, beautiful modern decor, thoroughly enjoyed my stay. Highly recommended."…""Staff friendly and helpful, hotel is conveniently located In the heart of the city and has a great view of the TYO station, beautiful modern decor, thoroughly enjoyed my stay. Highly recommended."WWW…"

Reviewed on Aug 28, 2020

"Food and servive in 17th floor club were excellent!"…""Food and servive in 17th floor club were excellent!"WWW…"

Reviewed on Feb 23, 2020

"Service and everything except staff in desk of spa , i just want a take a look the swimming pool(NOT SWIMMING) , i didn’t take rsvp , One of staff following me but didn’t say anything just only following me ! I don’t know what purpose staff following me , because swimming pool area not big so i think ..."…""Service and everything except staff in desk of spa , i just want a take a look the swimming pool(NOT SWIMMING) , i didn’t take rsvp , One of staff following me but didn’t say anything just only following me ! I don’t know what purpose staff following me , because swimming pool area not big so i think ..."WWW…"

Reviewed on Sep 3, 2020

"The bedroom was nice, the staff was plentiful, polite, and helpful, and everything was spotless. Yet I think that in the end I want to stay somewhere more casual and fun."…""The bedroom was nice, the staff was plentiful, polite, and helpful, and everything was spotless. Yet I think that in the end I want to stay somewhere more casual and fun."WWW…"

Reviewed on Jul 30, 2020

"雲海とライトアップのイベント目当てで宿泊しました。お天気も良かったので、お部屋から雲海と夜景を楽しむことができました。 紅葉の時期になると、昼間の景色がもっと綺麗で、より楽しむことができると思います。 お部屋をアップグレードして頂いたので、独立したパウダースペースがあり、女性にとってはとても便利で良いお部屋でした。"…""雲海とライトアップのイベント目当てで宿泊しました。お天気も良かったので、お部屋から雲海と夜景を楽しむことができました。 紅葉の時期になると、昼間の景色がもっと綺麗で、より楽しむことができると思います。 お部屋をアップグレードして頂いたので、独立したパウダースペースがあり、女性にとってはとても便利で良いお部屋でした。"WWW…"

Reviewed on Oct 30, 2020

"Great stay. Staff super friendly and helpful, room spacious and well equipped and all amenities were excellent. The only small negative is that the lighting in the room is either too bright or too dark, it’s difficult to get just right! But that is such a minor thing, everything else really is ..."…""Great stay. Staff super friendly and helpful, room spacious and well equipped and all amenities were excellent. The only small negative is that the lighting in the room is either too bright or too dark, it’s difficult to get just right! But that is such a minor thing, everything else really is ..."WWW…"

Reviewed on Jul 27, 2020

"Great staff; very helpful and friendly. Very nice gym and pool."…""Great staff; very helpful and friendly. Very nice gym and pool."WWW…"

Reviewed on Mar 11, 2020

"it was a very nice stay in Shangri-La Tokyo especially our family enjoyed a lot the service in Horizon Floor as well as lobby floor restaurant Piacere."…""it was a very nice stay in Shangri-La Tokyo especially our family enjoyed a lot the service in Horizon Floor as well as lobby floor restaurant Piacere."WWW…"

Reviewed on Jan 20, 2020

"Fabulous experience, extremely nice staff, Tokyo people are amazing and numerous!! Amazing city, many options, this hotel get access to the subway and is a plus!!"…""Fabulous experience, extremely nice staff, Tokyo people are amazing and numerous!! Amazing city, many options, this hotel get access to the subway and is a plus!!"WWW…"

Reviewed on Jun 25, 2020

"Absolutely perfect. We totally spend great time while our time in your hotel."…""Absolutely perfect. We totally spend great time while our time in your hotel."WWW…"

Reviewed on Oct 4, 2020

"プールの温度や清潔さが非常に良かった。"…""プールの温度や清潔さが非常に良かった。"WWW…"

Reviewed on Feb 22, 2021

"Enormous window in room providing a lot of natural light and a beautiful view, with a kind of 'day bed' in the bay window. Excellent bar downstairs. Walking distance from Ginza and Shinjuku, with some great amenities nearby too."…""Enormous window in room providing a lot of natural light and a beautiful view, with a kind of 'day bed' in the bay window. Excellent bar downstairs. Walking distance from Ginza and Shinjuku, with some great amenities nearby too."WWW…"

Reviewed on Mar 9, 2020

"Despite a couple of forgetfulness from staff, a long check-in procedure, and absence of swimming pool, the hotel was amazing. They lent me sports wear and shoes."…""Despite a couple of forgetfulness from staff, a long check-in procedure, and absence of swimming pool, the hotel was amazing. They lent me sports wear and shoes."WWW…"

Reviewed on Aug 8, 2020

"オープンしてから、２回目の滞在になります。スタッフの方のサービス、お部屋の清潔感等　大変　満足する滞在になりました。"…""オープンしてから、２回目の滞在になります。スタッフの方のサービス、お部屋の清潔感等　大変　満足する滞在になりました。"WWW…"

Reviewed on Feb 12, 2021

"初めてのパレス東京　check-inの2時間以上前でしたがお部屋に入れました　Grand Deluxe King room with balcony とっても良かったです balconyは広く景色も良くバスタブが窓際にあるので気持ちよく使えます 加湿器やパジャマ、クルクルドライヤーも借りれて気分良く過ごせました 特にUSBポートの電源があるのでアダプター要らずで本当に便利だと感激 すごい久しぶりの日本のホテル　滞在して良かった。。。ですが朝食の時にガラガラなのに場所が選べず、スタッフstationの近く　空いてる時は選びたくない席です 次々と来るグループを隣の席ばかりに座らせるのがとっても不快でした　大きな声で話するグループにはウンザリ　コロナ禍で食事中もなるべく控えめになのにと言われているのに ..."…""初めてのパレス東京　check-inの2時間以上前でしたがお部屋に入れました　Grand Deluxe King room with balcony とっても良かったです balconyは広く景色も良くバスタブが窓際にあるので気持ちよく使えます 加湿器やパジャマ、クルクルドライヤーも借りれて気分良く過ごせました 特にUSBポートの電源があるのでアダプター要らずで本当に便利だと感激 すごい久しぶりの日本のホテル　滞在して良かった。。。ですが朝食の時にガラガラなのに場所が選べず、スタッフstationの近く　空いてる時は選びたくない席です 次々と来るグループを隣の席ばかりに座らせるのがとっても不快でした　大きな声で話するグループにはウンザリ　コロナ禍で食事中もなるべく控えめになのにと言われているのに ..."WWW…"

Reviewed on Oct 15, 2020

"Nice comfortable hotel. Good Service."…""Nice comfortable hotel. Good Service."WWW…"

Reviewed on Feb 20, 2020

"As expected of a five-star property, everything exceeded expectations."…""As expected of a five-star property, everything exceeded expectations."WWW…"

Reviewed on Feb 20, 2020