This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too.
The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze.
My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...
This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too.
The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze.
My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...
Luke
Reviewed September 26, 2024Reviewed September 26, 2024
Overall, extremely clean! Hotel staff is very nice. Rooms are more spacious than other Tokyo hotels I’ve stayed at. They have a free water dispenser, and washer/dryer that you can pay to use at the hotel which makes doing laundry really convenient. Location is right next to Ebisu station, and there a Family Mart around for corner for quick drinks or snacks.
Overall, extremely clean! Hotel staff is very nice. Rooms are more spacious than other Tokyo hotels I’ve stayed at. They have a free water dispenser, and washer/dryer that you can pay to use at the hotel which makes doing laundry really convenient. Location is right next to Ebisu station, and there a Family Mart around for corner for quick drinks or snacks.
Jason
Reviewed November 6, 2026Reviewed November 6, 2026
The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!
The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!
Arlene
Reviewed November 5, 2026Reviewed November 5, 2026
We loved our stay at Oimachi Tracks. Very convenient for Shinkansen out of Shinagawa. The shopping area below the hotel has lots of restaurant choices. The breakfast offered by the hotel was delicious. Our rooms were very comfortable and quiet. They could have been a bit larger, but certainly not a dealbreaker.
We loved our stay at Oimachi Tracks. Very convenient for Shinkansen out of Shinagawa. The shopping area below the hotel has lots of restaurant choices. The breakfast offered by the hotel was delicious. Our rooms were very comfortable and quiet. They could have been a bit larger, but certainly not a dealbreaker.
Linda
Reviewed November 7, 2026Reviewed November 7, 2026
Excellent hotel for visiting the city and Ginza. The breakfast buffet was outstanding. My only complaint would be the fitness room was small and rooms facing the street had lots of noise from trucks passing by early morning that disrupted my sleep. I would give up the view and go for a room off the street next time.
Excellent hotel for visiting the city and Ginza. The breakfast buffet was outstanding. My only complaint would be the fitness room was small and rooms facing the street had lots of noise from trucks passing by early morning that disrupted my sleep. I would give up the view and go for a room off the street next time.
Jude
Reviewed October 19, 2024Reviewed October 19, 2024
The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...
The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...
Megan
Reviewed November 27, 2023Reviewed November 27, 2023
We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).
We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).
Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo.
The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay.
The...
Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo.
The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay.
The...
Derek
Reviewed December 18, 2023Reviewed December 18, 2023
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
This was a fantastic hotel! The location was incredible - it is walking distance to the Yamanote train line which connects you to other main attractions in Tokyo. There is also tons of great restaurants and shops in the area as well and a convenience store in the heart of the lobby making it easy to grab food, drinks or other supplies. The staff was very kind and helpful when shipping luggage to our next hotel in Kyoto. Lastly, you can take the Airport Limousine Shuttle Bus from Haneda and get...
This was a fantastic hotel! The location was incredible - it is walking distance to the Yamanote train line which connects you to other main attractions in Tokyo. There is also tons of great restaurants and shops in the area as well and a convenience store in the heart of the lobby making it easy to grab food, drinks or other supplies. The staff was very kind and helpful when shipping luggage to our next hotel in Kyoto. Lastly, you can take the Airport Limousine Shuttle Bus from Haneda and get...
1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.
1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.
giuseppe
Reviewed February 15, 2024Reviewed February 15, 2024
Amazing and friendly service. There's a nice little restaurant on the first floor and the food was phenomenal. The room was very clean, and we could control the temperature very easily. It's right next to the Suidobashi station and across the bridge from Tokyo Dome. It's two stations up from Akihabara, so if you're keen on anime and tech culture it's the perfect distance away.
Amazing and friendly service. There's a nice little restaurant on the first floor and the food was phenomenal. The room was very clean, and we could control the temperature very easily. It's right next to the Suidobashi station and across the bridge from Tokyo Dome. It's two stations up from Akihabara, so if you're keen on anime and tech culture it's the perfect distance away.
Emily
Reviewed December 9, 2023Reviewed December 9, 2023
Overall great hotel. We enjoyed it. The only con for us (but that is personal preference) although firm the pillows were too flat. Would recommend 10/10
Overall great hotel. We enjoyed it. The only con for us (but that is personal preference) although firm the pillows were too flat. Would recommend 10/10
Heidi
Reviewed October 27, 2026Reviewed October 27, 2026
It is great in an upscale location. There are a lot of shops and restaurants within walking distance. It is 10 minutes walk to the famous Shibuya Crossing.
It is great in an upscale location. There are a lot of shops and restaurants within walking distance. It is 10 minutes walk to the famous Shibuya Crossing.
How much does it cost to stay in a 4-star hotel in Nishitokyo?
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What's the difference between 5-star and 4-star hotels in Nishitokyo?
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