ノース キー ラーゴの三つ星ホテル

「朝食のワッフルがとても美味しかったです。 ロッジなので、車も目の前に停められてとても便利でした。マイアミ空港で、車を借りてキーズに行く人はこちらから、スタートでも、悪くないですね。 私達もそうしました。」

「Excellent Service.」

「The room was clean and the air conditioning was working great! The pool and beach are smaller than they appear in the pictures」

「A dog was locked in someone's bathroom and continued to bark every hour all night. I reported it to the front desk early on but nothing changed.」

「Loved the kitchen, living room and 2 bathrooms」

「The stay was...OK my Toilet was running and would not stop. Then the AC was not working so the room was very warm. The front desk said they sent someone in to fix the AC while we were out, but it still did not work. Check out was the worst part. I prepaid for the stay through Expedia $527.41 then I was billed $395.27 and then another $420.75 using the card I put on file for incidentals for a stay I had already paid for. When I contacted the manager at the hotel, she was very rude and just said...

「The people at the front desk were very friendly and professional. However, we both 2 nights, one directly through the hotel and we did not receive room service at all.」

「The property in the employees were great. However, the shower didn’t work properly and we had to call Maintenance right away. I feel that those sorts of things should be checked by Maintenance before each new customer arrival. Also, each time we left the room the room should have been cleaned. It wasn’t. Other than that everything was great.」