ウォルドルフの城

「Our room keys were deactivated at 825am when we returned to our room after having breakfast, so we had to return to front desk to reactivate. Staff barely aknowledged me as she was on phone. Did not seem to care.」

「Breakfast was great, rooms were very clean and nice, staff was friendly.」

「子供二人を含めて５人の予約をしていたつもりでしたが、ダブルベットが２つだけで、ソファがなく簡易ベットもなかった。狭いのがちょっと気になった。子供は床に寝ていた。ちなみに昨年泊まった近くのホテルの方が広くて朝食も美味しかった。」

「Great staff」

「Never been to Hilton honors property where they tell you test the key (physical or digital) doesn’t work because the battery on the door is dead. That sounds absolutely ridiculous, then say I can let you in but you won’t be able to leave. WHAT?! Then only when I call honors customer service and wait 2 hours they call and get it fixed miraculously. Wow, but then lie on the computer and say they offered me a refund no the heck you didn’t. Horrible customer service they are liars and told me a...

「The Hotel is Nickle and Dime your guest to Death !! You charge for a parking lot AT your hotel ! you charge $7 for a bowl of ceral and $15 for eggs !! Best Western offers FREE breakfast of ceral and hot scrambled eggs with bacon !! Best Western does not charge me to Park IN their parking lot. AND the bathtub faucet was broken. When I turned on the shower - half water was still going to tub and HALF to upper shower. You should take ALL the money from parking and Breakfast and do some repairs to...

「Location is isolated and mostly just liquor stores around. Walls and floors are thin. Food was overcooked. Satellite TV channels were few and struggled to get a picture. Extremely overpriced. Nothing like other Sleep Inn properties I have been to. It felt more like a motel 6 with Sleep Inn branding. I would not recommend. 」