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"It wasn't worth the price we paid. Our flight was delayed and we got there a day late and was still charged for the unused night. The telephone in the room didn't work. Water leaked onto the floor when taking a shower. No parking was available."

"Location was ideal for public transit. Clean and safe. House keeping staff did wonderful job no matter the time of day. "

"Clean room , staff are friendly , breakfast is amazing just the rooftop bar was closed due to the winter season "

"Clean room staff use friendly and helpful. "

"Great stay, excellent service and friendly staff. Room had a beautiful view of East Grand Avenue on our side of the building. Breakfast was excellent. Parking was a bit pricey each day, other than that, no complaints."

"Location is amazing. The hotel was built in 1893 and it shows. The history attached to the hotel is pretty cool, but the place is in dire need of renovation. great location for the Art Institute and the Aquarium. Walk to both and the park is directly across the street. "

"We were given a free upgrade which was amazing. The staff was so nice at check-in and with the valet. Loved our view as well. We will definitely be back. "

"There is NO AIR CONDITIONING in any room NONE then they ran out of fans! Expedia advertises it does have air conditioning. Don’t stay here! "

"Nice hotel"