ウィーン クリスマス マーケット周辺のホテル

"スタッフのフレンドリーさは最高でした。ウェルカムワインと絶品のマカロンが迎えてくれました。シュテファン寺院から徒歩1分。地下鉄も同様。近くに美味しいベーカリーやちょっと高級なスーパーもあります。"

"立地，接客，客室どれをとってもパーフェクトでした．"

"とにかく地下鉄のアクセス、王宮の観光などには抜群の立地。部屋もゆとりの広さで清潔。朝食は非常に充実している。ただし、アメニティは極小化されており、スタッフの対応にも歓迎感はほとんど感じられず、ビジネスホテルに近い印象。"

"朝食のブッフェは、種類豊富で美味しかったです。提供時間が長く（日曜日は11時まで）、ゆっくりできました。"

"Great location to discover the city. Breakfast is perfect on the top floor. Kind and smart staff."

"お部屋がおしゃれでいつまでもいたいと思える空間でした。また泊まるときは朝食付きにしてみたいです。"

"室内も清潔で　フロントの方も明るくフレンドリーで良かったです。朝食のビュッフェがとても美味しかったです 素敵なウィーンでの時間を過ごす事ができました。ありがとう"

"The staff ignored my requests twice and messed up my breakfast reservation. First, after staying one night, I found that the room had not been cleaned. The front staff mentioned they only clean rooms and change towels upon request, which was information they hadn't provided at check-in. I was surprised and requested that my room be cleaned for the remaining two days of my stay. Surprisingly, they DID NOT clean it the next day. I asked the front desk again to ensure the room would be cleaned the following day. Guess what? They DID NOT clean it that day either. I was shocked that such simple requests were ignored twice. Second, after noticing my room wasn't cleaned and towels needed changing, I asked a staff member to bring new towels. He said "right away," but 20 minutes passed and they never arrived. I was very tired after a long day, so I called the front desk again. This time, the staff member immediately came to my room with new towels. I had to ask twice for a basic task as well. Finally, they attempted to charge me for breakfast even though it was included in my reservation. When I arrived at the breakfast restaurant, they asked for my room number, but it wasn't on their list. The staff member checked in the back and informed me I had to pay. After I showed my reservation details on my phone, she checked again and confirmed I didn't need to pay. What exactly were they checking the first time? I had the worst experience at this hotel. It is absolutely not recommended."

"とても丁寧な接客や愛想の良い接客、きれいな室内でとても快適でした！ また、メッセージのやりとりをしていただいていたのも安心でした。 朝食の際のスタッフさんが特に気軽にお話ししてきてくださり嬉しかったです。 （クリスティーナさんは飲み物をこまめに気遣ってくださり、とても快適に過ごせました！）"