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"Bedsheets didn’t fit, came off every 30 minutes while sleeping. Drunk man asleep on the floor in the hallway, taking up the whole hallway and needed to be stepped over. Harassed by another drunk man while entering my room. Keys needed to be redone twice no matter how careful we were not to put them near our electronics. Vending machines weren’t working properly. Very loud BBQs under our window in the parking lot every night until dark. Sound proof rooms were something mentioned on the listing but you can hear absolutely everything through the walls from every direction. Shower made extremely loud screeching noise when the warm water ran and there were bars to hold onto placed uncomfortably in the shower so it was hard to shower comfortably. Bathroom was very small and did not look like the photos."

"The staff was horrible no customer service Dayana in the front desk she is the worse"

"I loved its location and proximity to downtown activities and roadways. The facility is clean and well maintained. "

"great location and amazing views. Pool is great along with area for relaxing. Hot tub is kind of small if the hotel gets busy (max 6 people). Hotel was undergoing renovations but not much of a problem. The buffet breakfast was ok 18USD. The restaurant was ok. Room comfortable on ground floor as we brought the dog 30USD night. Every room has a balcony it seems which is great. Big hill to climb if you go to the main street. Its right behind the lake placid museum and rink etc... close to everything. Trails driving distance away 30 minutes for most popular trails. It fit us well for what we needed for 4 day stay at a reasonable price 135USD night 185USD weekends non peak period (april 2026)"

"This hotel exceeded my expectations. Friendly staff, clean environment, and very convenient location."

"Excellent hotel! Clean, great service, and very comfortable. Highly recommend — I will definitely be back!"

"Great staff and customer service. Room was clean but there was a considerable amount of mold on ceiling of bathroom. "

"This hotel needs help! We had a very unpleasant stay that we actually left the property and requested a full refund due to no hot water, failed key cards, bugs in the room, disrespectful staff and all around terrible experience."

"very outdated as far as tv goes. power went out at midnight no generator. overall was a okay experience. room view was very nice."