Find all hotels by Extended Stay America in Upstate New York, NY

"Break"

"Awesome breakfast time. Rooms need "

" Wet clean and staff at the front desk were so nice and helpful"

"There are no amenities, not very welcoming environment, very run down, sad feeling, rooms are not well maintained and towels not available unless asked for. I don’t recommend this hotel to anyone!"

"This hotel was clean, and the atrium was beautiful. However, the carpet on the main stairway is tattered and discoloured. Hosekeeping staff are grumpy, and they leave dirty sheets and towels on the floor outside the rooms they clean. They also do not clean your room or refresh towels. The bed was comfortable; however, the mattresses need to be replaced. My mattress had a pronounced protruding ripple across the whole bed, and sank in the middle. There was no mattress protector, just a fitted sheet, and the mattress was stained. The hallways were being refreshed and were getting new wallpaper applied while I was there. The room gave me Super 8 vibes. Overall, I was disappointed in the room and hotel. "

"I didn't care for restaurant service. There is a restaurant attached to the hotel. I ordered french fries and it took forever so I cancelled my order. "

"All in all, the place was well kept, clean and inviting, but the hallway odors were a bit too flowery and cloying for my liking."

"Our room still looked under construction!!! The shower leaked onto floor and when discovering how found mildew….. the floor of the room turned our socks or feet black from the dirty floor. Lose wires in the wall. Checked out a day early due to conditions of room and hotel. Was told I could not get refunded for checking out early thy it would be up to hotel.com and then hotel.com told me the hotel should have given me a refund and only charged me for one night !!!!!!!!!!!!"

"the breakfast was fair the hot tub had just luke warm water the sink was the same you had to hold the shower sprayer in one hand while you were showering because it would not stay on wall "