テネリフェにあるH10 オテレスの施設|H10 オテレスの施設の格安予約ならエクスペディア

「No information about breakfast at check-in. They didn’t tell me I need reservations for breakfast until I asked by call next morning. Someone knocked the door and open the room about 8:30am, it was scary. The shower room sink didn't drain well, so the bathroom was flooded by water. The hotel staff couldn’t understand what is “shaver” in English. And finally they couldn’t give me it because of Covid. The facilities were very good but service was so bad.」

「El personal es absolutamente maravilloso!」

「I was satisfied in total, although there was a flaw on its service. I asked a man at the reception to arrange excursion to La Gomera, and he said he will arrange it and let me know later. However, he will never get back to me.」

「部屋の予約をネットからしたのに予約がないと言われ、初日は仮の部屋になった。次の日フロントに行くとなぜか予約はちゃんとありましたと言われた。なぜこんなことが起きるの？ネット予約した意味がない。」