Find Resorts & Hotels with Spas in St. Charles, MO

"Room was clean. Weight room/Fitness was lacking. Several weights were missing. "

"Disgusting, food on the floor along the bed, not crumbs, cookies and pretzels. The bathroom had lots of hair all over the floor in the corners, hair all over the shower walls, conditioner all over the shower handles, it was like they never cleaned the bathroom. The 1st morning before heading out, we put our garbage and towels in the hall, towels were taken, and no new ones left, garbage was left. Went down to ask for towels at 330pm, they texted someone, checked on towels at 530, again texted someone who would bring them up, 830 the desk said, sorry we didn't know you never got them and now they are all handed out. We finally got towels the next day around 330pm. The desk said the pools heated, but it was freezing cold, kids were swimming in the hot tub, while parents sat around consuming alcohol watching it all. Why is alcohol aloud in the pool areas? The second day we put garbage in the hall, it was there 2 days later when we checked out. I won't think house keeping even goes to the 4th floor unless theres a check out."

"The breakfast was just okay. The omelets were the best thing. The potatoes and eggs were unseasoned and watery. Bacon was undercooked and soggy. Pancakes were hard as rocks. "

"Clean room, staff very helpful great location"

"Excellent location , clean hotel , great food selection "

"Staff was amazing. I had a sick kid, they let me check in early and he was able to sleep all day. "

"My room was extremely dusty The night stand the counters all full of dust. It’s very odd "

"Wasn't able to enjoy the breakfast as we were there for surgery. But we glanced at the dining room and it seemed nice..."

"The food was great, the staff was nice. We felt great the whole time we were there. The hotel is undergoing repairs and updating parts, so it was under construction, but glad to see improvements are being made. Our room furnace broke and we were getting heat only in there, it was hot. Then we were moved to another room for a night while they fixed. When they fixed, it was cold only, and the room was freezing, but it was the last room available in the hotel. The pool was extremely cold, which is unfortunate for a small area. Kids were using it as a cold plunge. We really loved the hotel and how historic it was. We will be trying this hotel again because it deserves another chance. "