サザン アルバータのアパートスタイルホテル

「We were pleased with the size of the unit. It was spacious, clean and had many amenities such as washer/dryer, ironing board and iron, several ways to make coffee and a great choice of cookware. Having a wine fridge was a bonus. The king bed and pillows were very comfortable. It was also nice to have a soaker tub along with a great shower. The location was very good and because we had the luxury of a heated garage parking stall we walked everywhere. When we had a question our host was very quick...

「客室は清潔で過ごしやすかったです。 スタッフも親切でとてもよかったです。 設備も整って快適でした。 エキストラベッドを使用したいとリクエストしましたら、すぐに笑顔で対応してくれました。 楽しく滞在することができました。ありがとうございました。 」

「洗剤、コーヒーといった備品が補充されず、何度もフロントに行かなければならなかった。 プールは古く汚れが目立ち、部屋も同じくメンテナンスがされていない。水回りが特にひどく、シャワーやシンクはメンテナンスされておらず壊れた状態だった。泊まったのは「プレミア」グレードにも関わらずこんな状態だった。」

「Canmore is great. Place was average. Small furnishings could be improved and the second shower is barely usable for an adult. Resort was above average with hot tub, no jets. Fitness center. We didn’t use the spa but there is one. Also a restaurant on property which looked good but we ate out. Lots of great places in Canmore. I would look at other options to stay in Canmore. Place was ok. Clean, host was good, but might be nicer places for the money in Canmore. It’s a wonderful town and not...

「The major problem: The owners/managers don’t communicate with us at all, despite multiple attempts during and after our stay. Not once. Totally unacceptable. The unit itself is OK. The shower taps are broken, the unit is over some sort of HVAC vent, so it sounds like a snowblower is going off outside your living room on a regular basis.」

「Hot tubs, saunas and steam room were great after skiing.」

「Room was very clean, staff was great. But the ad was very misleading regarding location. The ad showed it being in Spring Creek area and the actual location was not revealed until non-refundable payment was made. Very unimpressed as we wanted the other area! False advertising!」

「Check is in was very easy and the hotel staff was great. The location is perfect. 」