サウス ヒルズ ホテル

「Front desk not welcoming. Room had no microwave, no clock, the phone did not work. Our room was on the 5th floor farthest away from front desk. No luggage trolly in the building, we schlepped our luggage quite a distance. Could not bring our cooler to the room as a result. No working ice machine on our floor. Toilet would not flush properly... disposed toilet paper to waste basket instead. My end table was sticky. Fridge barely cool. Except for that...the breakfast was good as was the...

「Great staff. Very nice. Room was very clean. Rooms have a fridge and microwave. Breakfast included fruit and yogurt.」

「AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.」

「The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.」

「The room felt dated and smelled bad. The furniture and carpet were old, the drapes were falling off, and the surfaces felt sticky. The room doesn’t look like it’s been thoroughly cleaned.」

「The property is downtown so that was really easy. The room was quite clean. Staff were helpful. Some of the food could be improved upon. The buffet breakfast was not wonderful and bar food was adequate. It would be great if they employed a Chef that was a bit more modern. We also tried to find a charging station for our rental vehicle which was electric and the staff was unsure how to direct us. I would say it's a good property for the area.」

「Very nice hotel with a great restaurant, a nice gym, beautiful lobby and very kind staff. Rooms are very spacious. Pool could be bigger but still good.」

「値段相応だと思うが、ドアのカードキーの読み取り反応が若干鈍い、ドアが固く、開け閉めがしづらい、備え付けのヘアードライヤ―が壊れていたので、設備のメンテがもう少し改善があるとよいが、朝食の内容はよかった。」

「The room was clean, linens and towels very clean. The air conditioner worked beautifully.」

「The room was small, but clean and comfortable. The staff was incredibly helpful, helping me to figure out the public transportation system to get to a concert on an extremely busy weekend. The breakfast is minimal, but has enough basics to get you through and there's a Bob Evans less than a minute down the road if you want something more. I also appreciated the reasonable rates when several other hotels had significantly raised their rates for the weekend. Would highly recommend this hotel and...

「Bathroom was clean, but needs to be updated Main room was clean. Breakfast was good.」

「First off they took. My deposit because of a misunderstanding that had to do with kids they never came to talk to the adults they security guard knock on the door and just said we gotta go with out informing us on what happened then called the police they give me racial vibes」

「概ね満足ですが、入った際にゴミや髪の毛が残っていたのは少し残念です。 」

「エアコンカビ臭 風呂のシーリングカビ 床にポテト テレビ脇コンセント破損使えず 二度と行かない HVAC mold smell bad Potato fly on the room floor Bathroom silicon sealing filled mold Power consent on TV board broken can’t use. My worst stay at hilton group. Never stay this place hotel again.」