エリー湖 ネイチャー & サイエンス センター周辺のホテル

「新しく、きれいなホテルでした」

「Too dark to see if it was clean not not.」

「I called Wednesday around 4 to cancel the 3rd night of our stay. The reservation said we could cancel until 5p on Wednesday. I talked to a lady and she said the reservation was changed. When we checked in the 3rd night was still on the bill. The person we checked in said when we check out just to let them know we were checking out early and the last night would be taken off. This morning when we checked out the lady at the desk says she cant do anything.. and we would have needed to call...

「Our check in was at 3:00 PM. We arrived around 4:30 PM but the check in line was extremely long so we left and came back later. We returned around 6:30 PM and waited about 40 minutes only to be told our room was still not ready and it could be another two hours. We came back around 9:30 PM and were given keys to Room 200 but the room had not been cleaned. We went back downstairs and were given another room but those keys did not work so we had to go back again. When we finally got into the...

「清潔で豊富な施設がありました。」

「Convenient and clean」

「The staff was very helpful and friendly. The breakfast had a wide selection of items to satisfy almost any palate.」

「Extremely disappointed with the appearance of non-maintenance and upkeep. Very dated & worn. Changes my mind about what qualifies as a Bonvoy hotel stay. I would definitely NOT stay here again.」

「値段なりの施設だが、思っよりも広くて、清潔だった。スーパーや高速道路入口が近く、移動の途中の宿泊に便利です」

「Needs renovation desperately. Right off of 480 and shopping mall and Walmart in walking distance.」

「Room was clean. I asked for extra pillows; they didn’t have any. The refrigerator was so load we unplugged it ao we could sleep」

「I went to set on the desk chair and it collapsed.It was supposed to have 4 bolts holding the seat to the base and it only had two.One popped out which was what made me fall.I didn't get hurt but the way I fell made it hard to get up.I reported this to the front desk and the guy just said I'LL fix it.The real problem is that I had to pay a security deposit of 100.00 for security in case I damaged something.They didn't accept any responsibility for their lack of maintenance.」

「We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a...

「The shuttle ride and driver was great— very friendly and kind! Outside property needs upkeep and cleaning up. Inside was dirty. My room had an odor of being unclean and the floors were dirty—walking barefoot in my room resulted in dark and dirty feet!! Corners on floors were caked with dirt. My shower curtain was grossly moldy on the bottom. I did not eat breakfast here because of the overall lack of cleanliness. The night front desk person seemed annoyed when I asked a question about the...

「When we checked out, the clerk said their printer was down, so we could not get invoices. Please send ones for Mr. Hirotaka Nakanishi, Shinobu Matsumoto and Takuya Ogino, to "ogino-t@nkc-j.co.jp" immediately. We stayed one night on Dec. 18. Thanks」