「There was no microwave in the room, and ALL of the ice machines were out of order; that alone was a huge disappointment. The room itself, though, was pretty nice.
Also, just as a matter of hospitality professionalism, the 3rd floor hallway carpet was absolutely FILTHY.」
「The airport shuttle service was coming late even though I called 2 times before. We need to ask everything because they never tell the customers information without asking, for example the time of breakfast and even Wi-fi password.
The room was uncomfortable ,especially a number of outlets was not enough. There’re 4 outlets on the side of the bed but 3 of 4 are for lamps and mold grows there. Also there’re 2 outlets behind the TV but 1 of 2 is for the fridge so we need to change the plug each...
「The place was nice. It was clean with friendly staff. Bed & pillows were so comfortable. There seemed to be limited dining options in immediate area though.」
「I’m pleased with everything. But paying 14.50 per day to park is expensive and not getting a free breakfast. I’ll probably stay somewhere else the next time I visit.」
「The hotel was pretty great, but not the best. The beds definitely need to be upgraded. Theyre very hard and a bit difficult to sleep on. The staff is beyond wonderful and professional which made it 10x better. 」
「This place was bad from the start. Check in was supposed to be at 3. We arrived around 2ish. Normally the charge $20 or $25 (not sure which) to check in early & you can use card. They told us we could check in early for $100 cash. Seems super fishy. Since we didnt pay the $100, here was no check in till 4. We arrived back around 3:30 & there were multiple people waiting to check in. So instead of starting to get people in they waiting til after 4. Almost everone was there for a concert that...