「The staff were all super friendly and helpful. The room was spacious and extremely clean. We walked down the street for dinner and had a few options. The hotel also has a complementary breakfast buffet with an amazing selection for adults and children. We would definitely recommend and stay here again! 」
「I left my wallet in a taxi but the hotel staff were really kind to call the taxi company and I was able to get it back safely.
The only thing is there was no soap for hand washing in a lavatory.」
「I travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I can’t recommend this place enough—every amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious! 」
「With all of the amenities provided, it was almost as convenient as being at home. I was a bit worried about the location, but it turned out to be no problem at all. If anything, it was great that we could walk to so many restaurants nearby. We have another Cleveland trip in a couple of months, and we plan to stay here again. 」
「I thought the staff there were wonderful. The front desk was helpful and check in was easy. The breakfast/kick back staff were so friendly and attentive (also we love the kick back at the Drury's). The location was great for us and we had a great stay. I wouldn't hesitate to stay here again if we were in the area.」
「Very charming and clean! We were so fortunate to find this inn. After looking for a place downtown that could accommodate us and our need for separated sleeping arrangements we had no luck. Our room was so comfortable and set up to give us the privacy needed. It was easy to get in touch with any questions we had.」
「this is the second time to stay for us and both of the time we were very much enjoyed to stay. the club/bar at B1 is really cool and many party at the weekend and you can go to the rooftop bar AZUR in summer. great location. Not like famous luxury hotel but if you like this style like W, you would love this hotel.」
「I think you need a bigger valet space. Very convenient for activities. Staff were very friendly especially the man and woman bartenders. A lot of homeless people wanting money. Restaurants were only blocks away and were very good.」
