「The airport shuttle service was coming late even though I called 2 times before. We need to ask everything because they never tell the customers information without asking, for example the time of breakfast and even Wi-fi password.
The room was uncomfortable ,especially a number of outlets was not enough. There’re 4 outlets on the side of the bed but 3 of 4 are for lamps and mold grows there. Also there’re 2 outlets behind the TV but 1 of 2 is for the fridge so we need to change the plug each...
「The place was nice. It was clean with friendly staff. Bed & pillows were so comfortable. There seemed to be limited dining options in immediate area though.」
「We were in Cleveland attending an event at Huntington Bank Field and chose this hotel because of how close it was to the event. We were not disappointed! It took us less than 10 minutes to drive down there. The area is beautiful, just across from the lake. We were able to walk to the beach and there were many shops nearby. Lakewood is absolutely beautiful. Our room was clean and comfortable and the staff were all so friendly. Parking was super easy and we had no issues at all. Good job...
