We booked king size bed with one sofa bed room but were assigned wrong rooms twice.( at the beginning,we were assigned to 2nd floor, we found that the room didn’t have a sofa bed, then we told the front desk, but she didn’t believe. We had to take a picture to show her. Then we were assigned to a room at 1st floor. We had to move luggage and our son from 2nd floor to 1st floor. Unfortunately the room at 1st floor didn’t have a sofa bed either. We had to take picture again to show her. Finally we were assigned to 2nd floor again and the room was just next to the 1st room we were assigned. It seems this hotel does not care about the customers.)Front desk service was not professional.
GUO QING
2024 年 4 月に 1 泊滞在
8/10 (良い)
Jennie
小さなお子様連れの家族旅行
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay and the kids loved the pool!
Jennie
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jennifer
カップルで旅行
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean hotel with great dining options nearby
Jennifer
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Lynne、Grand Rapids
出張
2024 年 4 月 10 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
the hotel is outdated. Low level light. smelled like mens perfume when I came in
Lynne
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Laurie
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス
Laurie
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Ben
家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well prepared for exquisite service even at what I perceived to be maximum, or near maximum capacity.