パルマの四つ星ホテル

「No Air conditioner or heat. Called three times and was told maintenance was on way. Never happend . Toilet was also broke. No hair dryer in room as stated . Elevators were pretty scary .」

「I stayed 2 nights in room 219. Room and bathroom was not clean. There was no hair dryer in the room and the hotel reception told me that they would call maintenance but I was unlikely to get one “anytime soon”. The bathroom toilet was dirty when I first walked in. The hot breakfast was not available on Memorial Day morning… the list goes on. Hotel is full on the weekends but their service must keep up the cleanliness and staff availability.」

「Amazing atmosphere, the architecture and design were so awe-inspiring to be around. The staff was incredibly helpful. Overall this is an amazing experience and would recommend it to anyone looking for a beautiful hotel with lots of character. The only thing is that the area feels a bit sketchy at times... but honestly would 100% stay here again.」

「Room was not ready at 6pm was given a 30 minute estimate it was an hour and a half until we got our room. Even though they said they would call us when the room was ready they didn’t and a manager assisted us. They waived the parking fee gif our trouble but I trcurvec a bill anyway to date no response from the property.」

「I was very satisfied with this hotel in several ways. First of all, the facility was clean. The surrounding area was also very safe and secure. The on-site shop is open 24 hours a day, so you can conveniently get snacks and drinks at any time. The bar was also very comfortable. The only drawback is that there are not many restaurants nearby. Eddie from Tokyo」