4/10 (不満)
Brian
カップルで旅行
2025 年 8 月 9 日
気になった 点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water.
Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell.
Door onto balcony lock was broken so could not be secured.
Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up.
Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins.
Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer
Would not recommend this property.
Brian
2025 年 7 月に 7 泊滞在