Find Luxury Hotels in Cleveland, OH

"Amazing place to stay"

"The staff at this hotel are great. They kept us informed and were polite the entire time. Check-in is rough, though. If you show up a little early, you're not getting in. I realize they are a busy hotel, but we'd been in the car for 7 hours and while the staff were very cordial, the policy seemed a bit too rigid. There was a point where plenty of guests were sitting in the lobby almost like at a doctor's appointment, waiting to be called for their room. Again, this isn't the fault of the staff. This is a policy issue. It's an older hotel that has clearly been repurposed. While they did renovate, there's a lot that could be updated to make it better. We had the misfortune of having a room across from the elevator and two doors away from an outside exit. At 5 am, the noise started. There's a noticeable gap under the door, so that noise is coming right in. The bathtub was resurfaced and it was like trying to balance on a ball -- the tub floor was warped and probably unsafe for those who are unsteady on their feet. The room was clean enough, comfortable, and the right temperature. Again, it gets high marks for the staff, but the rest could use some attention."

"Great location! It’s close to The Rocket Arena, and a number or restaurants and bars. The staff was also very pleasant and helpful "

"The property was and room were fine but they get you on extra fees when you check in "

"Great stay"

"Nice hotel close to all attractions "

"The staff was great from check-in to check-out. And the evening cocktails were an unexpected treat! The hotel may be in a very old building, but it is clean & very stylish. We stayed at 3 hotels in 4 nights going to a wedding in west NY and the Drury was our favorite by far! "

"Great hotel @ great price. Right near progressive field & all downtown has to offer"